AMAZON.HelpIntent - Amazon Lex V1

If you are using Amazon Lex V2, refer to the Amazon Lex V2 guide instead.

 

If you are using Amazon Lex V1, we recommend upgrading your bots to Amazon Lex V2. We are no longer adding new features to V1 and strongly recommend using V2 for all new bots.

AMAZON.HelpIntent

Responds to words or phrases that indicate the user needs help while interacting with your bot. When this intent is invoked, you can configure your Lambda function or application to provide information about the your bot's capabilities, ask follow up questions about areas of help, or hand the interaction over to a human agent.

Common utterances:

  • help

  • help me

  • can you help me