Composite slot type - Amazon Lex

Composite slot type

A composite slot is a combination of two or more slots that capture multiple pieces of information in a single user input. For example, you can configure the bot to elicit the location by requesting for the “city and state or zipcode”. In contrast, when the conversation is configured to use separate slot types resulting in a rigid conversational experience (“What is the city?” followed by “What is the zipcode?”). With a composite slot, you can capture all the information through a single slot. A composite slot is a combination of slots called subslots, such as city, state, and zip code.

You can use a combination of available Amazon Lex slot types (built-ins) and your own slots (custom slots). You can design logical expressions to capture information within the required subslots. For example: city and state or zipcode.

The composite slot type is only available in en-US.

Creating a composite slot type

To use subslots within a composite slot, you must first configure the composite slot type. To do so, use the adding a slot type console steps or the API operation. After you have chosen the name and a description for the composite slot type, you have to provide information for subslots. For more information on adding a slot type, see Adding slot types

Subslots

A composite slot type requires configuration of the underlying slots, called subslots. If you would like to elicit multiple pieces of information from a customer in one request, configure a combination of subslots. For example: city, state, and zipcode. You can add up to 6 subslots for a composite slot.

Slots of singular slot types may be used to add subslots to the composite slot type. However, you cannot use a composite slot type as a slot type for a subslot.

The following images are an illustration of a composite slot “Car”, which is a combination of subslots: Color, FuelType, Manufacturer, Model, VIN, and Year.


            Slot type panel shows subslots.

            Subslots panel.

Expression builder

To drive fulfillment of a composite slot, you can optionally use the expression builder. With the expression builder, you can design a logical slot expression to capture the required subslot values in the desired order. As part of the boolean expression, you can use operators such as AND and OR. Based on the designed expression, when the required subslots are fulfilled, the composite slot is considered fulfilled.

Using a composite slot type

For some intents, you might want to capture different slots as part of a single slot. For example, a car maintenance scheduling bot might have an intent with the following utterance:

My car is a {car}

The intent expects that the {car} composite slot contains a list of the slots, comprising details of the car. For example, "2021 White Toyota Camry".

The composite slot differs from a multi-valued slot. The composite slot is comprised of multiple slots, each with its own value. Whereas, a multi-valued slot is a singular slot that can contain a list of values. For more information on multi-values slots see, Using multiple values in a slot

For a composite slot, Amazon Lex returns a value for each subslot in the response to the RecognizeText or RecognizeUtterance operation. The following is the slot information returned for the utterance: "I want to schedule a service for my “2021 White Toyota Camry" from the CarService bot.

"slots": { "CarType": { "value": { "originalValue": "White Toyota Camry 2021", "interpretedValue": "White Toyota Camry 2021", "resolvedValues": [ "white Toyota Camry 2021" ] }, "subSlots": { "Color": { "value": { "originalValue": "White", "interpretedValue": "White", "resolvedValues": [ "white" ] }, "shape": "Scalar" }, "Manufacturer": { "value": { "originalValue": "Toyota", "interpretedValue": "Toyota", "resolvedValues": [ "Toyota" ] }, "shape": "Scalar" }, "Model": { "value": { "originalValue": "Camry", "interpretedValue": "Camry", "resolvedValues": [ "Camry" ] }, "shape": "Scalar" }, "Year": { "value": { "originalValue": "2021", "interpretedValue": "2021", "resolvedValues": [ "2021" ] }, "shape": "Scalar" } } }, ... }

A composite slot can be elicited for in the first turn or the n-th turn of a conversation. Based on the input values supplied, the composite slot can elicit for the remaining required subslots.

Composite slots always return a value for each subslot. When the utterance does not contain a recognizable value for a given subslot, there is no response returned for that particular subslot.

Composite slots work with both text and voice input.

When adding a slot to an intent, a composite slot is only available as a custom slot type.

You can use Composite slots in prompts. For example, you can set the confirmation prompt for an intent.

Would you like me to schedule service for your 2021 White Toyota Camry?

When Amazon Lex sends the prompt to the user, it sends "Would you like me to schedule service for your 2021 White Toyota Camry?”

Each subslot is configured as a slot. You can add slot prompts to elicit the subslot and sample utterances. You can enable wait and continue for a subslot as well as default values. For more information, see Using default slot values


            Composite slot settings panel

You can use slot obfuscation to mask the whole composite slot in conversation logs. Please note that slot obfuscation is applied at the composite slot level and when enabled, the values for subslots belonging to a composite slot are obfuscated. When you obfuscate slot values, the value of each of the slot values is replaced with the name of the slot. For more information, see Obscuring slot values in conversation logs.


            Composite slot info panel

Editing a composite slot type

You can edit a subslot from within the composite slot configuration in order to modify subslot name and slot type. However, when a composite slot is in use by an intent, you will have to edit the intents before modifying the subslot.


            Alert panel for existing intents

Deleting a composite slot type

You can delete a subslot from within the composite slot configuration. Please note that when a subslot is in use within an intent, the subslots are still removed from that intent.


            Delete intent with subslots

The slot expression in the expression builder provides an alert to inform about the deleted subslots.


            Slot type for existing intents