AWS Marketplace
User Guide for AWS Marketplace Subscribers

Error Messages

Use the following table to troubleshoot error messages that you might receive during the build process.

Error Explanation
InternalServerErrorException The AWS Marketplace Private Image Build Service failed to initiate the custom build. This might be an intermittent error. Try again or contact AWS Support if the problem persists.
BuildLimitExceededException You have exceeded the maximum number of concurrent builds. Wait until one or more of your builds has completed before starting another one.
IdempotentParameterMismatchException The client token and the request differ from the previous request associated with the client token.
InstallerMismatchException The software that you're installing doesn't match the operating system of the base AMI that you selected. Verify the technical requirements and try again.
InvalidFulfillmentOptionIdException The fulfillment option for the private image that you selected isn't valid. The option that you entered might not exist or might not be valid in the region that you selected. Try again or contact AWS Support if the problem persists.
InvalidSourceImageIdException You selected an invalid base AMI. Verify that the image isn't encrypted and doesn't already have AWS Marketplace software installed.
InvalidDestinationImageNameException The name for the private image doesn't meet the Amazon EC2 guidelines for naming an AMI. Use a different name and try again.
InvalidDestinationImageDescriptionException The description that you provided exceeds the length limit of 255 characters.
InvalidInstallationLogBucketException The Amazon S3 bucket you provided is not a valid S3 bucket, or the IAM instance role doesn't have permissions to access the S3 bucket.
InvalidSnsTopicArnException The Amazon SNS topic that you provided is not a valid SNS topic.
InvalidNextTokenException The expected NextToken for the process was different from what the process expected.
InvalidMaxResultsException The number of requested builds is invalid.
InvalidFilterException The only allowed filter is FulfillmentOptionID.
UnauthorizedOperationException You don't have permission to perform this operation. Verify that the AWS account owner has granted you the appropriate permissions.
InvalidSubnetException The subnet that you defined for the VPC is invalid.
InvalidSecurityGroupException The security group that you provided is incorrect.
SubscriptionNotFoundException You aren't subscribed to the product.
InvalidBuildIdException One or both of the following conditions are met: there are duplicate build IDs, and/or the number of build IDs is not between 1 and 50.
BuildIdNotFoundException The build ID that you provided can't be found.
InvalidRoleException The IAM automation role doesn't exist or isn't configured with the proper permissions to use AWS Marketplace Private Image Build.
InvalidInstanceProfileException The IAM profile isn't configured with the proper permissions to use the AWS Marketplace Image Building Service.
OutputImageTagsValidationException The Amazon EC2 instance tags are invalid. Review the guidelines for adding tags to EC2 instances.
InvalidInstanceTypeException The Amazon EC2 instance type defined is invalid for this product.