Amazon Mobile Analytics
User Guide

If Default IAM Role Creation Fails

Note

After April 30, 2018, Amazon Mobile Analytics features will be provided only by Amazon Pinpoint. If you're new to Mobile Analytics, use Amazon Pinpoint instead. If you're currently using Mobile Analytics, see Migrating from Amazon Mobile Analytics to Amazon Pinpoint.

The following error message is displayed if Mobile Analytics is unable to create a default IAM role and Cognito identity pool when you add an app:

To correct a failed attempt to create a default IAM role and Cognito identity pool

  1. Open the Amazon Cognito console.

  2. Click Mobile_Analytics_shared_pool_do_not_modify.

  3. Choose Click here to fix it.

  4. For Unauthenticated role and Authenticated role, choose an existing role or create a new role.

  5. Return to the Mobile Analytics console and the integration steps for your app.