Amazon Mobile Analytics
User Guide

If Auto Export to S3 Fails


After April 30, 2018, Amazon Mobile Analytics features will be provided only by Amazon Pinpoint. If you're new to Mobile Analytics, use Amazon Pinpoint instead. If you're currently using Mobile Analytics, see Migrating from Amazon Mobile Analytics to Amazon Pinpoint.

If you set up Auto Export to Amazon S3 but are not getting exported data in the S3 bucket, it could be the S3 IAM access role being used to export the data does not grant access to the correct Amazon S3 bucket. For example, if you initially set up Auto Export to Amazon Redshift and Amazon S3 but later disable that choice to set up Auto Export to S3 alone, make sure when choosing the S3 bucket that you either:

  • Select the S3 bucket created originally when you set up the original Auto Export, which uses the S3 IAM access role created at the time, or

  • Create a new S3 bucket, making sure to create a new S3 IAM access role for it.