Outposts server end-of-term options
At the end of your AWS Outposts term, you must choose between the following options:
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Renew your subscription and keep your existing Outposts servers.
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End your subscription and return your Outposts servers.
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Convert to a month-to-month subscription and keep your existing Outposts servers.
Renew your subscription
You must complete the following steps at least 30 days before the current subscription for your Outposts servers ends.
To renew your subscription and keep your existing Outposts servers
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Sign in to the AWS Support Center
Console. -
Choose Create case.
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Choose Account and billing.
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For Service, choose Billing.
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For Category, choose Other Billing Questions.
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For Severity, choose Important question.
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Choose Next step: Additional information.
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On the Additional information page, for Subject, enter your request to renew such as
Renew my Outpost subscription. -
For Description, enter one of the following payment options:
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No upfront
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Partial upfront
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All upfront
For pricing, see AWS Outposts servers pricing
. You can also request a price quote. -
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Choose Next step: Solve now or contact us.
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On the Contact us page, choose your preferred language.
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Choose your preferred contact method.
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Review your case details and then choose Submit. Your case ID number and summary appear.
AWS Customer Support will initiate the subscription renewal process. Your new subscription will start the day after your current subscription ends.
If you do not indicate that you want to renew your subscription or return your Outposts server, you will be converted to a month-to-month subscription automatically. Your Outpost will be renewed on a monthly basis at the rate of the No Upfront payment option that corresponds to your AWS Outposts configuration. Your new monthly subscription will start the day after your current subscription ends.
End your subscription and return the server
You must complete the following steps at least 30 days before the current subscription for your Outposts servers ends. AWS can't start the return process until you do so.
Important
AWS can't stop the return process after you have opened a support case to end your subscription.
To end your subscription
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Sign in to the AWS Support Center
Console. -
Choose Create case.
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Choose Account and billing.
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For Service, choose Billing.
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For Category, choose Other Billing Questions.
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For Severity, choose Important question.
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Choose Next step: Additional information.
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On the Additional information page, for Subject, enter a clear request, such as
End my Outpost subscription. -
For Description, enter the date you wish to end your subscription.
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Choose Next step: Solve now or contact us.
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On the Contact us page, choose your preferred language.
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Choose your preferred contact method.
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If necessary, back up any instances and instance data present on your server.
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Terminate instances launched on your server.
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Review your case details and then choose Submit. Your case ID number and summary appear.
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Do NOT power down or disconnect the server from the network until instructed to do so in the support case.
To return your AWS Outposts server, follow the procedures on Return an AWS Outposts server.
Convert to a month-to-month subscription
To convert to a month-to-month subscription and keep your existing Outposts servers, no action is needed. If you have questions, open a billing support case.
Your Outpost will be renewed on a monthly basis at the rate of the No Upfront payment option that corresponds to your AWS Outposts configuration. Your new monthly subscription starts the day after your current subscription ends.
