Resubmitting a fund request or claim - AWS Partner Central

Resubmitting a fund request or claim

If a Fund Request or Claim has been rejected, it can be revised and resubmitted.

Important

The rejection reason is not visible from this workflow, so review the rejection reason first.

To resubmit a fund request:

  1. Open the Fund Request from the dashboard by selecting the hyperlink of the Fund Request ID

  2. The rejection reason will be in the automatic rejection email, and can also be seen in the Fund Request by choosing Approval History in the action bar, or scrolling down to the bottom section of the Fund Request.

  3. Review the rejection reason first, then choose Resume fund request from the action bar at the top of the request.

  4. Resume fund request opens the Fund Request for revision and resubmission. It will reopen the initial submission workflow for the program and allow the Partner to edit the details, and at the end, officially resubmit. The rejection reason is not visible from this workflow, so review the rejection reason first. The start date will need to be moved out 14 days from the current date, if the previous date is not already enough in the future.

  5. If an error is encountered, choose Fix to see what fields need to be corrected.

  6. Once all information is updated, choose Submit fund request to resubmit the Fund Request.

To resubmit a claim:

  1. Open the Fund Request from the dashboard by selecting the hyperlink of the Fund Request ID.

  2. The rejection reason will be in the automatic rejection email and can also be seen in the Fund Request under the "Actuals" section on the Cash Claim page.

  3. Review the rejection reason first, then make any necessary updates to the Claim Actuals and select Edit cash claim from the Cash claim plans section of the request.

  4. The Edit cash claim button opens the Claim for revision and resubmission. It will reopen the claim submission workflow and allow the Partner to edit the details, and at the end, officially resubmit. The rejection reason is not visible from this workflow, so review the rejection reason first.

  5. Once all necessary updates are made, select Submit cash claim actual to resubmit the claim.