Supported countries and regions (SMS channel) - Amazon Pinpoint
Sender ID support

Supported countries and regions (SMS channel)

You can use Amazon Pinpoint to send SMS messages to the countries, regions, and territories listed in the following table. This table also lists the countries and regions that support Sender IDs and two-way SMS messaging.

Before you can use two-way SMS messaging to receive messages, you have to obtain either a dedicated short code or a dedicated long code for the SMS channel. For more information about requesting short and long codes, see Requesting support for SMS messaging with Amazon Pinpoint.

Note

You can purchase long codes for some countries directly through the Amazon Pinpoint console. The long codes that you purchase through the console are intended for use with the voice channel. However, if you purchase a long code that is based in the United States (including Puerto Rico) or Canada, you can also use it to send SMS messages. If you need a long code for sending SMS messages in a different country or region, complete the procedures at Requesting dedicated long codes for SMS messaging with Amazon Pinpoint.

Country or region ISO code Dialing code Supports short codes Supports long codes Supports Sender IDs Supports two-way SMS
A
Afghanistan AF 93 No No Yes No
Albania AL 355 No No Yes No
Algeria DZ 213 No No Yes No
Andorra AD 376 No No Yes No
Anguilla AI 1-264 No No Yes No
Antigua and Barbuda AG 1-268 No No Yes No
Argentina AR 54 Yes No No No
Armenia AM 374 No No Yes No
Aruba AW 297 No No Yes No
Australia AU 61 No Yes Registration required1 Yes
Austria AT 43 Yes Yes Yes Yes
Azerbaijan AZ 994 No No Yes No
B
Bahamas BS 1-242 No No No No
Bahrain BH 973 No No Yes No
Bangladesh BD 880 No No Yes No
Barbados BB 1-246 No No Yes No
Belarus BY 375 No No Registration required1 No
Belgium BE 32 No Yes No Yes
Belize BZ 501 No No Yes No
Bermuda BM 1-441 No No Yes No
Bhutan BT 975 No No Yes No
Bolivia BO 591 No No Yes No
Bosnia and Herzegovina BA 387 No No Yes No
Botswana BW 267 No No Yes No
Brazil BR 55 Yes No No Yes
Brunei BN 673 No No Yes No
Bulgaria BG 359 Yes No Yes Yes
Burkina Faso BF 226 No No Yes No
Burundi BI 257 No No Yes No
C
Cambodia KH 855 No No Yes No
Cameroon CM 237 No No Yes No
Canada CA 1 Yes Yes No Yes
Cape Verde CV 238 No No Yes No
Cayman Islands KY 1-345 No No No No
Central African Republic CF 236 No No Yes No
Chad TD 235 No No Yes No
Chile CL 56 Yes Yes No Yes
China CN 86 Yes No No 2 Yes
Colombia CO 57 No Yes No Yes
Comoros KM 269 No No Yes No
Cook Islands CK 682 No No Yes Yes
Costa Rica CR 506 No No No No
Croatia HR 385 No No Yes No
Cyprus CY 357 No No Yes No
Czechia (Czech Republic) CZ 420 No Yes Yes Yes
D
Democratic Republic of the Congo CD 243 No No Yes No
Denmark DK 45 Yes Yes Yes Yes
Djibouti DJ 253 No No Yes No
Dominica DM 1-767 No No Yes No
Dominican Republic DO 1-809, 1-829, 1-849 Yes No No Yes
E
Ecuador EC 593 Yes No No Yes
Egypt EG 20 Yes No Registration required1 Yes
El Salvador SV 503 No No No No
Equitorial Guinea GQ 240 No No Yes No
Eritrea ER 291 No No Yes No
Estonia EE 372 No Yes Yes Yes
Ethiopia ET 251 No No Yes No
F
Faroe Islands FO 298 No No Yes No
Fiji FJ 679 No No Yes No
Finland FI 358 Yes Yes Yes Yes
France FR 33 Yes No Yes Yes
French Guiana GF 594 No No Yes No
French Polynesia PF 689 No No Yes No
G
Gabon GA 241 No No Yes No
Gambia GM 220 No No Yes No
Georgia GE 995 No No Yes No
Germany DE 49 Yes Yes Yes Yes
Ghana GH 233 No No Yes No
Gibraltar GI 350 No No Yes No
Greece GR 30 No No Yes No
Greenland GL 299 No No Yes No
Grenada GD 1-473 No No Yes No
Guadeloupe GP 590 No No Yes No
Guam GU 1-671 No No No No
Guatemala GT 502 No No No No
Guernsey GG 44-1481 No No Yes No
Guinea GN 224 No No Yes No
Guinea-Bissau GW 245 No No Yes N/A
Guyana GY 592 No No Yes No
H
Haiti HT 509 No No Yes No
Honduras HN 504 No No Yes No
Hong Kong HK 852 No Yes Yes Yes
Hungary HU 36 No Yes No Yes
I
Iceland IS 354 No No Yes No
India IN 91 Yes Yes4 Registration required3 Yes
Indonesia ID 62 No No Yes No
Iraq IQ 964 No No Yes No
Ireland IE 353 No Yes Yes Yes
Isle of Man IM 44-1624 No No Yes No
Israel IL 972 No Yes Yes Yes
Italy IT 39 Yes Yes Yes Yes
Ivory Coast CI 225 No No Yes No
J
Jamaica JM 1-876 No No Yes No
Japan JP 81 Yes Yes Yes Yes
Jersey JE 44-1434 No Yes Yes Yes
Jordan JO 962 No No Registration required1 No
K
Kazakhstan KZ 7 No No Yes No
Kenya KE 254 No No Yes No
Kosovo KV 383 No No Yes No
Kuwait KW 965 No No Registration required1 No
Kyrgyzstan KG 996 No No Yes No
L
Laos LA 856 No No Yes No
Latvia LV 371 No No Yes No
Lebanon LB 961 No No Yes No
Lesotho LS 266 No No Yes No
Liberia LR 231 No Yes No
Libya LY 218 No No Yes No
Liechtenstein LI 423 No No Yes No
Lithuania LT 370 No Yes Yes Yes
Luxembourg LU 352 No Yes Yes Yes
M
Macau MO 853 No No Yes No
Macedonia MK 389 No No Yes No
Madagascar MG 261 No No Yes No
Malawi MW 265 No No Yes No
Malaysia MY 60 Yes No No Yes
Maldives MV 960 No No Yes No
Mali ML 223 No No Yes No
Malta MT 356 No No Yes No
Marshall Islands, The MH 692 No No No No
Martinique MQ 596 No No Yes No
Mauritania MR 222 No No Yes No
Mauritius MU 230 No No Yes No
Mayotte YT 262 No No Yes No
Mexico MX 52 Yes Yes4 No Yes
Micronesia (Federated States of) FM 691 No No No No
Moldova MD 373 No No Yes No
Monaco MC 377 No No No No
Mongolia MN 976 No No Yes No
Montenegro ME 382 No No Yes No
Montserrat MS 1-664 No No Yes No
Morocco MA 212 Yes No Yes Yes
Mozambique MZ 258 No No No No
Myanmar MM 95 No Yes Yes Yes
N
Namibia NA 264 No No Yes No
Nepal NP 977 No No Yes No
Netherlands NL 31 Yes Yes Yes Yes
Netherlands Antilles AN 599 No No Yes No
New Caledonia NC 687 No No Yes No
New Zealand NZ 64 Yes No No Yes
Nicaragua NI 505 No No No No
Niger NE 227 No No Yes No
Nigeria NG 234 No No Yes No
Niue NU 683 No No Yes No
Norway NO 47 No Yes Yes Yes
O
Oman OM 968 No No Yes N/A
P
Pakistan PK 92 No No Yes N/A
Palestine PS 970 No No Yes No
Panama PA 507 No No Yes No
Papua New Guinea PG 675 No No Yes No
Paraguay PY 595 No No No No
Peru PE 51 Yes No No Yes
Philippines PH 63 No No Registration required1 Yes
Poland PL 48 No Yes Yes Yes
Portugal PT 351 No Yes Yes Yes
Puerto Rico PR 1-797, 1-939 Yes Yes No Yes
Q
Qatar QA 974 No No Registration required1 No
R
Republic of the Congo CG 242 No No No No
Réunion (France) RE 262 No No Yes No
Romania RO 40 No Yes Yes Yes
Russia RU 7 Yes No Registration required1 Yes
Rwanda RW 250 No No Yes No
S
Saint Kitts and Nevis KN 1-869 No No No No
Saint Lucia LC 1-758 No No No No
Samoa WS 685 No No Yes No
San Marino SM 378 No No Yes No
São Tomé and Príncipe ST 239 No No Yes No
Saudi Arabia SA 966 No Yes4 Registration required1 No
Senegal SN 221 No No Yes No
Serbia RS 381 No No Yes No
Seychelles SC 248 No No Yes No
Sierra Leone SL 232 No No Yes No
Singapore SG 65 Yes Yes Yes5 Yes
Slovakia SK 421 No Yes Yes No
Slovenia SI 386 No No Yes No
Solomon Islands SB 677 No No Yes No
Somalia SO 252 No No Yes No
South Africa ZA 27 Yes Yes No Yes
South Korea KR 82 No No No No
South Sudan SS 211 No No Yes No
Spain ES 34 Yes Yes Yes Yes
Sri Lanka LK 94 No No Registration required1 No
Suriname SR 597 No No Yes No
Swaziland SZ 268 No No Yes No
Sweden SE 46 Yes Yes Yes Yes
Switzerland CH 41 No Yes4 Yes No
T
Taiwan TW 886 No Yes Yes Yes
Tajikistan TJ 992 No No Yes No
Tanzania TZ 255 No No Yes No
Thailand TH 66 No Yes Registration required1 Yes
Timor-Leste TL 670 No No Yes No
Togo TG 228 No No Yes No
Tonga TO 676 No No Yes No
Trinidad and Tobago TT 1-868 No No Yes No
Tunisia TN 216 No No Yes No
Turkey TR 90 No No Registration required1 No
Turkmenistan TM 993 No No No No
Turks and Caicos Islands TC 1-649 No No Yes No
Tuvalu TC 688 No No Yes No
U
Uganda UG 256 No No Yes No
Ukraine UA 380 No Yes Yes Yes
United Arab Emirates (UAE) AE 971 Yes Yes Registration required1 Yes
United Kingdom GB 44 Yes Yes Yes Yes
United States US 1 Yes Yes No Yes
Uruguay UY 598 Yes No No Yes
Uzbekistan UZ 998 No No Yes No
V
Vanuatu VU 678 No No Yes No
Venezuela VE 58 No No No No
Vietnam VN 84 No No Registration required1 No
Virgin Islands, British VG 1-284 No No Yes No
Virgin Islands, US VI 1-340 No No No No
W
X
Y
Yemen YE 967 No No Yes No
Z
Zambia ZM 260 No No Yes No
Zimbabwe ZW 263 No No Yes No
Notes

  1. Senders are required to use a pre-registered alphabetic Sender ID. To request a Sender ID from AWS Support, see Requesting sender IDs for SMS messaging with Amazon Pinpoint. Some countries require senders to meet specific requirements or abide by certain restrictions in order to obtain approval. In these cases, AWS Support might contact you for additional information after you submit your Sender ID request.

  2. Senders are required to use a pre-registered template for each type of message that they plan to send. If a sender doesn’t meet this requirement, their messages will be blocked. To register a template, open an Amazon Pinpoint SMS case with AWS Support. When you create the case, provide the same information that you would provide to request a sender ID. For more information, see Requesting sender IDs for SMS messaging with Amazon Pinpoint. Some countries require senders to meet additional, specific requirements or abide by certain restrictions in order to obtain approval. In these cases, AWS Support might ask you for additional information.

    Note

    In order to send messages to China, you must first register your templates through AWS Support for approval.

  3. Senders are required to use a pre-registered alphabetic Sender ID. Additional registration steps are required. For more information, see Special requirements for sending SMS messages to recipients in India.

  4. Long codes in these countries only support inbound messaging. In other words, you can't use these long codes to send messages to your recipients, but you can use them to receive messages from your recipients. These long codes are useful way to allow your recipients to opt-out if you send messages using an alphabetic Sender ID, because Sender IDs only support outbound messages.

  5. Amazon Pinpoint can send SMS traffic to Singapore using a Sender ID that has been registered on the Singapore SMS Sender ID Registry (SSIR), a registry created by the Info-communications Media Development Authority (IMDA) of Singapore. For more information on requirements to use a Singapore Sender ID, see Special requirements for Singapore. You can also send SMS traffic in Singapore using unregistered Sender IDs or alternative origination identity types such as Short Codes or Long Codes.

Sender ID support

The following table explains which ID is displayed when you send SMS messages to countries where Sender IDs are supported, compared to those where Sender IDs aren't supported.

If the recipient is located...

And your SMS message...

The message is sent from...

In a country or region where Sender ID registration is required

Specifies a Sender ID that has been registered

The Sender ID.

Doesn't specify a Sender ID, or specifies an unregistered sender ID

Amazon Pinpoint attempts to deliver the message with the Sender ID NOTICE. The message might not be received by the recipient based on the carrier requirements in the destination country or region.

In a country or region where Sender IDs are supported but Sender ID registration isn't required

Specifies a Sender ID

The Sender ID.

Doesn't specify a Sender ID, but the account includes a dedicated phone number for the SMS channel in the destination country

The dedicated phone number.

Doesn't specify a Sender ID, and the account doesn't include a dedicated phone number for the SMS channel in the destination country

  • A random long or short code in countries and regions where Sender IDs aren't supported.

  • The word NOTICE in countries and regions where Sender IDs are supported.

In a country or region where Sender IDs aren't supported

Specifies a Sender ID

Varies depending on the destination country. In some countries, your message is sent using a random long code. In other countries, your message is sent using a shared short code. In the United States, you can only send messages using dedicated phone numbers. If you don't have a dedicated US phone number, your message isn't delivered.

Doesn't specify a Sender ID

Varies—see above.