Supported countries and regions (SMS channel)
Important
Amazon Pinpoint has updated their user guide documentation. This page may no longer have the most up-to-date information. To get the latest information regarding how to create, configure, and manage your Amazon Pinpoint SMS and voice resources, see the new Amazon Pinpoint SMS user guide.
Important
Effective August 31, 2023, to send messages to the US territories of Puerto Rico, Guam, American Samoa Islands and Virgin Islands, a dedicated number such as a 10DLC or a Toll Free Number is required.
You can use Amazon Pinpoint to send SMS messages to the countries, regions, and territories listed in the following table. This table also lists the countries and regions that support Sender IDs and two-way SMS messaging.
Before you can use two-way SMS messaging to receive messages, you have to obtain either a dedicated short code or a dedicated long code for the SMS channel. For more information about requesting short and long codes, see Requesting support for SMS messaging with Amazon Pinpoint.
Note
You can purchase long codes for some countries directly through the Amazon Pinpoint console. The long codes that you purchase through the console are intended for use with the voice channel. If you need a long code for sending SMS messages in a different country or region, complete the procedures at Requesting dedicated long codes for SMS messaging with Amazon Pinpoint.
Country or region | ISO code | Dialing code | Supports short codes | Supports long codes | Supports Sender IDs | Supports two-way SMS |
---|---|---|---|---|---|---|
A | ||||||
Afghanistan | AF | 93 | No | No | Yes | No |
Albania | AL | 355 | No | No | Yes | No |
Algeria | DZ | 213 | No | No | Yes | No |
Andorra | AD | 376 | No | No | Yes | No |
Angola | AO | 244 | No | No | Yes | No |
Anguilla | AI | 1-264 | No | No | Yes | No |
Antigua and Barbuda | AG | 1-268 | No | No | Yes | No |
Argentina | AR | 54 | Yes | No | No | No |
Armenia | AM | 374 | No | No | Yes | No |
Aruba | AW | 297 | No | No | Yes | No |
Australia | AU | 61 | No | Yes | Registration required1 | Yes7 |
Austria | AT | 43 | Yes | Yes | Yes | Yes |
Azerbaijan | AZ | 994 | No | No | Yes | No |
B | ||||||
Bahamas | BS | 1-242 | No | No | No | No |
Bahrain | BH | 973 | No | No | Yes | No |
Bangladesh | BD | 880 | No | No | Yes | No |
Barbados | BB | 1-246 | No | No | Yes | No |
Belarus | BY | 375 | No | No | Registration required1 | No |
Belgium | BE | 32 | Yes | Yes | No | Yes |
Belize | BZ | 501 | No | No | Yes | No |
Bermuda | BM | 1-441 | No | No | Yes | No |
Bhutan | BT | 975 | No | No | Yes | No |
Bolivia | BO | 591 | No | No | Yes | No |
Bosnia and Herzegovina | BA | 387 | No | No | Yes | No |
Botswana | BW | 267 | No | No | Yes | No |
Brazil | BR | 55 | Yes | No | No | Yes |
Brunei | BN | 673 | No | No | Yes | No |
Bulgaria | BG | 359 | Yes | No | Yes | Yes |
Burkina Faso | BF | 226 | No | No | Yes | No |
Burundi | BI | 257 | No | No | Yes | No |
C | ||||||
Cambodia | KH | 855 | No | No | Yes | No |
Cameroon | CM | 237 | No | No | Yes | No |
Canada | CA | 1 | Yes | Yes | No | Yes |
Cape Verde | CV | 238 | No | No | Yes | No |
Cayman Islands | KY | 1-345 | No | No | No | No |
Central African Republic | CF | 236 | No | No | Yes | No |
Chad | TD | 235 | No | No | Yes | No |
Chile | CL | 56 | Yes | Yes | No | Yes |
China | CN | 86 | Yes | No | No 2 | Yes |
Colombia | CO | 57 | No | Yes | No | Yes |
Comoros | KM | 269 | No | No | Yes | No |
Cook Islands | CK | 682 | No | No | Yes | Yes |
Costa Rica | CR | 506 | No | No | No | No |
Croatia | HR | 385 | No | No | Yes | No |
Cyprus | CY | 357 | No | No | Yes | No |
Czechia (Czech Republic) | CZ | 420 | No | Yes | Yes | Yes |
D | ||||||
Democratic Republic of the Congo | CD | 243 | No | No | Yes | No |
Denmark | DK | 45 | Yes | Yes | Yes | Yes |
Djibouti | DJ | 253 | No | No | Yes | No |
Dominica | DM | 1-767 | No | No | Yes | No |
Dominican Republic | DO | 1-809, 1-829, 1-849 | Yes | No | No | Yes |
E | ||||||
Ecuador | EC | 593 | Yes | No | No | Yes |
Egypt | EG | 20 | Yes | No | Registration required1 | Yes |
El Salvador | SV | 503 | No | No | No | No |
Equatorial Guinea | GQ | 240 | No | No | Yes | No |
Eritrea | ER | 291 | No | No | Yes | No |
Estonia | EE | 372 | No | Yes | Yes | Yes |
Ethiopia | ET | 251 | No | No | Yes | No |
F | ||||||
Faroe Islands | FO | 298 | No | No | Yes | No |
Fiji | FJ | 679 | No | No | Yes | No |
Finland | FI | 358 | Yes | Yes | Yes | Yes |
France | FR | 33 | Yes | No | Yes | Yes |
French Guiana | GF | 594 | No | No | Yes | No |
French Polynesia | PF | 689 | No | No | Yes | No |
G | ||||||
Gabon | GA | 241 | No | No | Yes | No |
Gambia | GM | 220 | No | No | Yes | No |
Georgia | GE | 995 | No | No | Yes | No |
Germany | DE | 49 | Yes | Yes | Yes | Yes |
Ghana | GH | 233 | No | No | Yes | No |
Gibraltar | GI | 350 | No | No | Yes | No |
Greece | GR | 30 | No | No | Yes | No |
Greenland | GL | 299 | No | No | Yes | No |
Grenada | GD | 1-473 | No | No | Yes | No |
Guadeloupe | GP | 590 | No | No | Yes | No |
Guam | GU | 1-671 | No | No | No | Yes |
Guatemala | GT | 502 | No | No | No | No |
Guernsey | GG | 44-1481 | No | No | Yes | No |
Guinea | GN | 224 | No | No | Yes | No |
Guinea-Bissau | GW | 245 | No | No | Yes | N/A |
Guyana | GY | 592 | No | No | Yes | No |
H | ||||||
Haiti | HT | 509 | No | No | Yes | No |
Honduras | HN | 504 | No | No | Yes | No |
Hong Kong | HK | 852 | No | Yes | Yes | Yes |
Hungary | HU | 36 | No | Yes | No | Yes |
I | ||||||
Iceland | IS | 354 | No | No | Yes | No |
India | IN | 91 | Yes | Yes4 | Registration required3 | Yes |
Indonesia | ID | 62 | No | No | Yes | No |
Iraq | IQ | 964 | No | No | Yes | No |
Ireland | IE | 353 | No | Yes | Yes | Yes |
Isle of Man | IM | 44-1624 | No | No | Yes | No |
Israel | IL | 972 | No | Yes | Yes | Yes |
Italy | IT | 39 | Yes | Yes | Yes | Yes |
Ivory Coast | CI | 225 | No | No | Yes | No |
J | ||||||
Jamaica | JM | 1-876 | No | No | Yes | No |
Japan | JP | 81 | Yes | Yes | Yes | Yes |
Jersey | JE | 44-1434 | No | Yes | Yes | Yes |
Jordan | JO | 962 | No | No | Registration required1 | No |
K | ||||||
Kazakhstan | KZ | 7 | No | No | Yes | No |
Kenya | KE | 254 | No | No | Yes | No |
Kosovo | XK | 383 | No | No | Yes | No |
Kuwait | KW | 965 | No | No | Registration required1 | No |
Kyrgyzstan | KG | 996 | No | No | Yes | No |
L | ||||||
Laos | LA | 856 | No | No | Yes | No |
Latvia | LV | 371 | No | No | Yes | No |
Lebanon | LB | 961 | No | No | Yes | No |
Lesotho | LS | 266 | No | No | Yes | No |
Liberia | LR | 231 | No | Yes | No | |
Libya | LY | 218 | No | No | Yes | No |
Liechtenstein | LI | 423 | No | No | Yes | No |
Lithuania | LT | 370 | No | Yes | Yes | Yes |
Luxembourg | LU | 352 | No | Yes | Yes | Yes |
M | ||||||
Macau | MO | 853 | No | No | Yes | No |
Macedonia | MK | 389 | No | No | Yes | No |
Madagascar | MG | 261 | No | No | Yes | No |
Malawi | MW | 265 | No | No | Yes | No |
Malaysia | MY | 60 | Yes | No | No | Yes |
Maldives | MV | 960 | No | No | Yes | No |
Mali | ML | 223 | No | No | Yes | No |
Malta | MT | 356 | No | No | Yes | No |
Marshall Islands, The | MH | 692 | No | No | No | No |
Martinique | MQ | 596 | No | No | Yes | No |
Mauritania | MR | 222 | No | No | Yes | No |
Mauritius | MU | 230 | No | No | Yes | No |
Mayotte | YT | 262 | No | No | Yes | No |
Mexico | MX | 52 | Yes | No | No | Yes |
Micronesia (Federated States of) | FM | 691 | No | No | No | No |
Moldova | MD | 373 | No | No | Yes | No |
Monaco | MC | 377 | No | No | No | No |
Mongolia | MN | 976 | No | No | Yes | No |
Montenegro | ME | 382 | No | No | Yes | No |
Montserrat | MS | 1-664 | No | No | Yes | No |
Morocco | MA | 212 | Yes | No | Yes | Yes |
Mozambique | MZ | 258 | No | No | No | No |
Myanmar | MM | 95 | No | Yes | Yes | Yes |
N | ||||||
Namibia | NA | 264 | No | No | Yes | No |
Nepal | NP | 977 | No | No | Yes | No |
Netherlands | NL | 31 | Yes | Yes | Yes | Yes |
Netherlands Antilles | AN | 599 | No | No | Yes | No |
New Caledonia | NC | 687 | No | No | Yes | No |
New Zealand6 | NZ | 64 | Yes | No | No | Yes |
Nicaragua | NI | 505 | No | No | No | No |
Niger | NE | 227 | No | No | Yes | No |
Nigeria | NG | 234 | No | No | Yes | No |
Niue | NU | 683 | No | No | Yes | No |
Norway | NO | 47 | No | Yes | Yes | Yes |
O | ||||||
Oman | OM | 968 | No | No | No | N/A |
P | ||||||
Pakistan | PK | 92 | No | No | Yes | N/A |
Palestine | PS | 970 | No | No | Yes | No |
Panama | PA | 507 | No | No | Yes | No |
Papua New Guinea | PG | 675 | No | No | Yes | No |
Paraguay | PY | 595 | No | No | No | No |
Peru | PE | 51 | Yes | No | No | Yes |
Philippines | PH | 63 | No | Yes4 | Registration required1 | No |
Poland | PL | 48 | No | Yes | Yes | Yes |
Portugal | PT | 351 | No | Yes | Yes | Yes |
Puerto Rico | PR | 1-797, 1-939 | No | No | No | Yes |
Q | ||||||
Qatar | QA | 974 | No | No | Registration required1 | No |
R | ||||||
Republic of the Congo | CG | 242 | No | No | No | No |
Réunion (France) | RE | 262 | No | No | Yes | No |
Romania | RO | 40 | No | Yes | Yes | Yes |
Russia | RU | 7 | Yes | No | Registration required1 | Yes |
Rwanda | RW | 250 | No | No | Yes | No |
S | ||||||
Saint Kitts and Nevis | KN | 1-869 | No | No | No | No |
Saint Lucia | LC | 1-758 | No | No | No | No |
Samoa | WS | 685 | No | No | Yes | No |
San Marino | SM | 378 | No | No | Yes | No |
São Tomé and Príncipe | ST | 239 | No | No | Yes | No |
Saudi Arabia | SA | 966 | No | Yes4 | Registration required1 | No |
Senegal | SN | 221 | No | No | Yes | No |
Serbia | RS | 381 | No | No | Yes | No |
Seychelles | SC | 248 | No | No | Yes | No |
Sierra Leone | SL | 232 | No | No | Yes | No |
Singapore | SG | 65 | Yes | Yes | Yes5 | Yes |
Slovakia | SK | 421 | No | Yes | Yes | No |
Slovenia | SI | 386 | No | No | Yes | No |
Solomon Islands | SB | 677 | No | No | Yes | No |
Somalia | SO | 252 | No | No | No | Yes |
South Africa | ZA | 27 | Yes | Yes | No | Yes |
South Korea | KR | 82 | No | No | No | No |
South Sudan | SS | 211 | No | No | Yes | No |
Spain | ES | 34 | Yes | Yes | Yes | Yes |
Sri Lanka | LK | 94 | No | No | Registration required1 | No |
Suriname | SR | 597 | No | No | Yes | No |
Swaziland | SZ | 268 | No | No | Yes | No |
Sweden | SE | 46 | Yes | Yes | Yes | Yes |
Switzerland | CH | 41 | No | Yes4 | Yes | No |
T | ||||||
Taiwan | TW | 886 | No | Yes | Yes | Yes |
Tajikistan | TJ | 992 | No | No | Yes | No |
Tanzania | TZ | 255 | No | No | Yes | No |
Thailand | TH | 66 | No | Yes | Registration required1 | Yes |
Timor-Leste | TL | 670 | No | No | Yes | No |
Togo | TG | 228 | No | No | Yes | No |
Tonga | TO | 676 | No | No | Yes | No |
Trinidad and Tobago | TT | 1-868 | No | No | Yes | No |
Tunisia | TN | 216 | No | No | Yes | No |
Turkey | TR | 90 | No | No | Registration required1 | No |
Turkmenistan | TM | 993 | No | No | No | No |
Turks and Caicos Islands | TC | 1-649 | No | No | Yes | No |
Tuvalu | TC | 688 | No | No | Yes | No |
U | ||||||
Uganda | UG | 256 | No | No | Yes | No |
Ukraine | UA | 380 | No | Yes | Yes | Yes |
United Arab Emirates (UAE) | AE | 971 | Yes | Yes | Registration required1 | Yes |
United Kingdom | GB | 44 | Yes | Yes | Yes | Yes |
United States | US | 1 | Yes | Yes | No | Yes |
Uruguay | UY | 598 | Yes | No | No | Yes |
Uzbekistan | UZ | 998 | No | No | Yes | No |
V | ||||||
Vanuatu | VU | 678 | No | No | Yes | No |
Venezuela | VE | 58 | No | No | No | No |
Vietnam | VN | 84 | No | No | Registration required1 | No |
Virgin Islands, British | VG | 1-284 | No | No | Yes | No |
Virgin Islands, US | VI | 1-340 | No | No | No | Yes |
W | ||||||
X | ||||||
Y | ||||||
Yemen | YE | 967 | No | No | Yes | No |
Z | ||||||
Zambia | ZM | 260 | No | No | Yes | No |
Zimbabwe | ZW | 263 | No | No | Yes | No |
Notes
-
Senders are required to use a pre-registered alphabetic Sender ID. To request a Sender ID from AWS Support, see Requesting sender IDs for SMS messaging with Amazon Pinpoint. Some countries require senders to meet specific requirements or abide by certain restrictions in order to obtain approval. In these cases, AWS Support might contact you for additional information after you submit your Sender ID request.
-
Senders are required to use a pre-registered template for each type of message that they plan to send. If a sender doesn’t meet this requirement, their messages will be blocked. To register a template, open an Amazon Pinpoint SMS case with AWS Support. When you create the case, provide the same information that you would provide to request a sender ID. For more information, see Requesting sender IDs for SMS messaging with Amazon Pinpoint. Some countries require senders to meet additional, specific requirements or abide by certain restrictions in order to obtain approval. In these cases, AWS Support might ask you for additional information.
Note
In order to send messages to China, you must first register your templates through AWS Support for approval.
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Senders are required to use a pre-registered alphabetic Sender ID. Additional registration steps are required. For more information, see Special requirements for sending SMS messages to recipients in India.
-
Long codes in these countries only support inbound messaging. In other words, you can't use these long codes to send messages to your recipients, but you can use them to receive messages from your recipients. These long codes are useful way to allow your recipients to opt-out if you send messages using an alphabetic Sender ID, because Sender IDs only support outbound messages.
-
Amazon Pinpoint can send SMS traffic to Singapore using a Sender ID that has been registered on the Singapore SMS Sender ID Registry (SSIR), a registry created by the Info-communications Media Development Authority (IMDA)
of Singapore. For more information on requirements to use a Singapore Sender ID, see Special requirements for Singapore. You can also send SMS traffic in Singapore using unregistered Sender IDs or alternative origination identity types such as Short Codes or Long Codes. -
Without a dedicated short code, Amazon Pinpoint still attempts to send messages to New Zealand recipients using a shared pool of short codes. Due to local carrier restrictions around shared numbers, deliverability over these shared numbers are made on a best-effort basis. Therefore, Amazon Pinpoint highly recommends procuring a dedicated short code for all traffic being sent to New Zealand. Messages containing URLs must be allow-listed through the dedicated short code process. For more information on purchasing a short code, see Requesting short codes for SMS messaging with Amazon Pinpoint.
-
Two-way SMS in Australia is currently not supported in the Asia Pacific (Sydney) region.
Sender ID support
The following table explains which ID is displayed when you send SMS messages to countries where Sender IDs are supported, compared to those where Sender IDs aren't supported.
If the recipient is located... |
And your SMS message... |
The message is sent from... |
---|---|---|
In a country or region where Sender ID registration is required |
Specifies a Sender ID that has been registered |
The Sender ID. |
Doesn't specify a Sender ID, or specifies an unregistered sender ID |
Amazon Pinpoint attempts to deliver the message with the Sender ID NOTICE. The message might not be received by the recipient based on the carrier requirements in the destination country or region. |
|
In a country or region where Sender IDs are supported but Sender ID registration isn't required |
Specifies a Sender ID |
The Sender ID. |
Doesn't specify a Sender ID, but the account includes a dedicated phone number for the SMS channel in the destination country |
The dedicated phone number. |
|
Doesn't specify a Sender ID, and the account doesn't include a dedicated phone number for the SMS channel in the destination country |
|
|
In a country or region where Sender IDs aren't supported |
Specifies a Sender ID |
Varies depending on the destination country. In some countries, your message is sent using a random long code. In other countries, your message is sent using a shared short code. In the United States, you can only send messages using dedicated phone numbers. If you don't have a dedicated US phone number, your message isn't delivered. |
Doesn't specify a Sender ID |
Varies—see above. |