Supported countries and regions (SMS channel)

Important

Amazon Pinpoint has updated their user guide documentation. This page may no longer have the most up-to-date information. To get the latest information regarding how to create, configure, and manage your Amazon Pinpoint SMS and voice resources, see the new Amazon Pinpoint SMS user guide.

Important

Effective August 31, 2023, to send messages to the US territories of Puerto Rico, Guam, American Samoa Islands and Virgin Islands, a dedicated number such as a 10DLC or a Toll Free Number is required.

You can use Amazon Pinpoint to send SMS messages to the countries, regions, and territories listed in the following table. This table also lists the countries and regions that support Sender IDs and two-way SMS messaging.

Before you can use two-way SMS messaging to receive messages, you have to obtain either a dedicated short code or a dedicated long code for the SMS channel. For more information about requesting short and long codes, see Requesting support for SMS messaging with Amazon Pinpoint.

Note

You can purchase long codes for some countries directly through the Amazon Pinpoint console. The long codes that you purchase through the console are intended for use with the voice channel. If you need a long code for sending SMS messages in a different country or region, complete the procedures at Requesting dedicated long codes for SMS messaging with Amazon Pinpoint.

Country or region	ISO code	Dialing code	Supports short codes	Supports long codes	Supports Sender IDs	Supports two-way SMS
A
Afghanistan	AF	93	No	No	Yes	No
Albania	AL	355	No	No	Yes	No
Algeria	DZ	213	No	No	Yes	No
Andorra	AD	376	No	No	Yes	No
Angola	AO	244	No	No	Yes	No
Anguilla	AI	1-264	No	No	Yes	No
Antigua and Barbuda	AG	1-268	No	No	Yes	No
Argentina	AR	54	Yes	No	No	No
Armenia	AM	374	No	No	Yes	No
Aruba	AW	297	No	No	Yes	No
Australia	AU	61	No	Yes	Registration required1	Yes7
Austria	AT	43	Yes	Yes	Yes	Yes
Azerbaijan	AZ	994	No	No	Yes	No
B
Bahamas	BS	1-242	No	No	No	No
Bahrain	BH	973	No	No	Yes	No
Bangladesh	BD	880	No	No	Yes	No
Barbados	BB	1-246	No	No	Yes	No
Belarus	BY	375	No	No	Registration required1	No
Belgium	BE	32	Yes	Yes	No	Yes
Belize	BZ	501	No	No	Yes	No
Bermuda	BM	1-441	No	No	Yes	No
Bhutan	BT	975	No	No	Yes	No
Bolivia	BO	591	No	No	Yes	No
Bosnia and Herzegovina	BA	387	No	No	Yes	No
Botswana	BW	267	No	No	Yes	No
Brazil	BR	55	Yes	No	No	Yes
Brunei	BN	673	No	No	Yes	No
Bulgaria	BG	359	Yes	No	Yes	Yes
Burkina Faso	BF	226	No	No	Yes	No
Burundi	BI	257	No	No	Yes	No
C
Cambodia	KH	855	No	No	Yes	No
Cameroon	CM	237	No	No	Yes	No
Canada	CA	1	Yes	Yes	No	Yes
Cape Verde	CV	238	No	No	Yes	No
Cayman Islands	KY	1-345	No	No	No	No
Central African Republic	CF	236	No	No	Yes	No
Chad	TD	235	No	No	Yes	No
Chile	CL	56	Yes	Yes	No	Yes
China	CN	86	Yes	No	No 2	Yes
Colombia	CO	57	No	Yes	No	Yes
Comoros	KM	269	No	No	Yes	No
Cook Islands	CK	682	No	No	Yes	Yes
Costa Rica	CR	506	No	No	No	No
Croatia	HR	385	No	No	Yes	No
Cyprus	CY	357	No	No	Yes	No
Czechia (Czech Republic)	CZ	420	No	Yes	Yes	Yes
D
Democratic Republic of the Congo	CD	243	No	No	Yes	No
Denmark	DK	45	Yes	Yes	Yes	Yes
Djibouti	DJ	253	No	No	Yes	No
Dominica	DM	1-767	No	No	Yes	No
Dominican Republic	DO	1-809, 1-829, 1-849	Yes	No	No	Yes
E
Ecuador	EC	593	Yes	No	No	Yes
Egypt	EG	20	Yes	No	Registration required1	Yes
El Salvador	SV	503	No	No	No	No
Equatorial Guinea	GQ	240	No	No	Yes	No
Eritrea	ER	291	No	No	Yes	No
Estonia	EE	372	No	Yes	Yes	Yes
Ethiopia	ET	251	No	No	Yes	No
F
Faroe Islands	FO	298	No	No	Yes	No
Fiji	FJ	679	No	No	Yes	No
Finland	FI	358	Yes	Yes	Yes	Yes
France	FR	33	Yes	No	Yes	Yes
French Guiana	GF	594	No	No	Yes	No
French Polynesia	PF	689	No	No	Yes	No
G
Gabon	GA	241	No	No	Yes	No
Gambia	GM	220	No	No	Yes	No
Georgia	GE	995	No	No	Yes	No
Germany	DE	49	Yes	Yes	Yes	Yes
Ghana	GH	233	No	No	Yes	No
Gibraltar	GI	350	No	No	Yes	No
Greece	GR	30	No	No	Yes	No
Greenland	GL	299	No	No	Yes	No
Grenada	GD	1-473	No	No	Yes	No
Guadeloupe	GP	590	No	No	Yes	No
Guam	GU	1-671	No	No	No	Yes
Guatemala	GT	502	No	No	No	No
Guernsey	GG	44-1481	No	No	Yes	No
Guinea	GN	224	No	No	Yes	No
Guinea-Bissau	GW	245	No	No	Yes	N/A
Guyana	GY	592	No	No	Yes	No
H
Haiti	HT	509	No	No	Yes	No
Honduras	HN	504	No	No	Yes	No
Hong Kong	HK	852	No	Yes	Yes	Yes
Hungary	HU	36	No	Yes	No	Yes
I
Iceland	IS	354	No	No	Yes	No
India	IN	91	Yes	Yes4	Registration required3	Yes
Indonesia	ID	62	No	No	Yes	No
Iraq	IQ	964	No	No	Yes	No
Ireland	IE	353	No	Yes	Yes	Yes
Isle of Man	IM	44-1624	No	No	Yes	No
Israel	IL	972	No	Yes	Yes	Yes
Italy	IT	39	Yes	Yes	Yes	Yes
Ivory Coast	CI	225	No	No	Yes	No
J
Jamaica	JM	1-876	No	No	Yes	No
Japan	JP	81	Yes	Yes	Yes	Yes
Jersey	JE	44-1434	No	Yes	Yes	Yes
Jordan	JO	962	No	No	Registration required1	No
K
Kazakhstan	KZ	7	No	No	Yes	No
Kenya	KE	254	No	No	Yes	No
Kosovo	XK	383	No	No	Yes	No
Kuwait	KW	965	No	No	Registration required1	No
Kyrgyzstan	KG	996	No	No	Yes	No
L
Laos	LA	856	No	No	Yes	No
Latvia	LV	371	No	No	Yes	No
Lebanon	LB	961	No	No	Yes	No
Lesotho	LS	266	No	No	Yes	No
Liberia	LR	231	No	Yes	No
Libya	LY	218	No	No	Yes	No
Liechtenstein	LI	423	No	No	Yes	No
Lithuania	LT	370	No	Yes	Yes	Yes
Luxembourg	LU	352	No	Yes	Yes	Yes
M
Macau	MO	853	No	No	Yes	No
Macedonia	MK	389	No	No	Yes	No
Madagascar	MG	261	No	No	Yes	No
Malawi	MW	265	No	No	Yes	No
Malaysia	MY	60	Yes	No	No	Yes
Maldives	MV	960	No	No	Yes	No
Mali	ML	223	No	No	Yes	No
Malta	MT	356	No	No	Yes	No
Marshall Islands, The	MH	692	No	No	No	No
Martinique	MQ	596	No	No	Yes	No
Mauritania	MR	222	No	No	Yes	No
Mauritius	MU	230	No	No	Yes	No
Mayotte	YT	262	No	No	Yes	No
Mexico	MX	52	Yes	No	No	Yes
Micronesia (Federated States of)	FM	691	No	No	No	No
Moldova	MD	373	No	No	Yes	No
Monaco	MC	377	No	No	No	No
Mongolia	MN	976	No	No	Yes	No
Montenegro	ME	382	No	No	Yes	No
Montserrat	MS	1-664	No	No	Yes	No
Morocco	MA	212	Yes	No	Yes	Yes
Mozambique	MZ	258	No	No	No	No
Myanmar	MM	95	No	Yes	Yes	Yes
N
Namibia	NA	264	No	No	Yes	No
Nepal	NP	977	No	No	Yes	No
Netherlands	NL	31	Yes	Yes	Yes	Yes
Netherlands Antilles	AN	599	No	No	Yes	No
New Caledonia	NC	687	No	No	Yes	No
New Zealand6	NZ	64	Yes	No	No	Yes
Nicaragua	NI	505	No	No	No	No
Niger	NE	227	No	No	Yes	No
Nigeria	NG	234	No	No	Yes	No
Niue	NU	683	No	No	Yes	No
Norway	NO	47	No	Yes	Yes	Yes
O
Oman	OM	968	No	No	No	N/A
P
Pakistan	PK	92	No	No	Yes	N/A
Palestine	PS	970	No	No	Yes	No
Panama	PA	507	No	No	Yes	No
Papua New Guinea	PG	675	No	No	Yes	No
Paraguay	PY	595	No	No	No	No
Peru	PE	51	Yes	No	No	Yes
Philippines	PH	63	No	Yes4	Registration required1	No
Poland	PL	48	No	Yes	Yes	Yes
Portugal	PT	351	No	Yes	Yes	Yes
Puerto Rico	PR	1-797, 1-939	No	No	No	Yes
Q
Qatar	QA	974	No	No	Registration required1	No
R
Republic of the Congo	CG	242	No	No	No	No
Réunion (France)	RE	262	No	No	Yes	No
Romania	RO	40	No	Yes	Yes	Yes
Russia	RU	7	Yes	No	Registration required1	Yes
Rwanda	RW	250	No	No	Yes	No
S
Saint Kitts and Nevis	KN	1-869	No	No	No	No
Saint Lucia	LC	1-758	No	No	No	No
Samoa	WS	685	No	No	Yes	No
San Marino	SM	378	No	No	Yes	No
São Tomé and Príncipe	ST	239	No	No	Yes	No
Saudi Arabia	SA	966	No	Yes4	Registration required1	No
Senegal	SN	221	No	No	Yes	No
Serbia	RS	381	No	No	Yes	No
Seychelles	SC	248	No	No	Yes	No
Sierra Leone	SL	232	No	No	Yes	No
Singapore	SG	65	Yes	Yes	Yes5	Yes
Slovakia	SK	421	No	Yes	Yes	No
Slovenia	SI	386	No	No	Yes	No
Solomon Islands	SB	677	No	No	Yes	No
Somalia	SO	252	No	No	No	Yes
South Africa	ZA	27	Yes	Yes	No	Yes
South Korea	KR	82	No	No	No	No
South Sudan	SS	211	No	No	Yes	No
Spain	ES	34	Yes	Yes	Yes	Yes
Sri Lanka	LK	94	No	No	Registration required1	No
Suriname	SR	597	No	No	Yes	No
Swaziland	SZ	268	No	No	Yes	No
Sweden	SE	46	Yes	Yes	Yes	Yes
Switzerland	CH	41	No	Yes4	Yes	No
T
Taiwan	TW	886	No	Yes	Yes	Yes
Tajikistan	TJ	992	No	No	Yes	No
Tanzania	TZ	255	No	No	Yes	No
Thailand	TH	66	No	Yes	Registration required1	Yes
Timor-Leste	TL	670	No	No	Yes	No
Togo	TG	228	No	No	Yes	No
Tonga	TO	676	No	No	Yes	No
Trinidad and Tobago	TT	1-868	No	No	Yes	No
Tunisia	TN	216	No	No	Yes	No
Turkey	TR	90	No	No	Registration required1	No
Turkmenistan	TM	993	No	No	No	No
Turks and Caicos Islands	TC	1-649	No	No	Yes	No
Tuvalu	TC	688	No	No	Yes	No
U
Uganda	UG	256	No	No	Yes	No
Ukraine	UA	380	No	Yes	Yes	Yes
United Arab Emirates (UAE)	AE	971	Yes	Yes	Registration required1	Yes
United Kingdom	GB	44	Yes	Yes	Yes	Yes
United States	US	1	Yes	Yes	No	Yes
Uruguay	UY	598	Yes	No	No	Yes
Uzbekistan	UZ	998	No	No	Yes	No
V
Vanuatu	VU	678	No	No	Yes	No
Venezuela	VE	58	No	No	No	No
Vietnam	VN	84	No	No	Registration required1	No
Virgin Islands, British	VG	1-284	No	No	Yes	No
Virgin Islands, US	VI	1-340	No	No	No	Yes
W
X
Y
Yemen	YE	967	No	No	Yes	No
Z
Zambia	ZM	260	No	No	Yes	No
Zimbabwe	ZW	263	No	No	Yes	No

Notes

1. Senders are required to use a pre-registered alphabetic Sender ID. To request a Sender ID from AWS Support, see Requesting sender IDs for SMS messaging with Amazon Pinpoint. Some countries require senders to meet specific requirements or abide by certain restrictions in order to obtain approval. In these cases, AWS Support might contact you for additional information after you submit your Sender ID request.

2. Senders are required to use a pre-registered template for each type of message that they plan to send. If a sender doesn’t meet this requirement, their messages will be blocked. To register a template, open an Amazon Pinpoint SMS case with AWS Support. When you create the case, provide the same information that you would provide to request a sender ID. For more information, see Requesting sender IDs for SMS messaging with Amazon Pinpoint. Some countries require senders to meet additional, specific requirements or abide by certain restrictions in order to obtain approval. In these cases, AWS Support might ask you for additional information.

   Note

   In order to send messages to China, you must first register your templates through AWS Support for approval.

3. Senders are required to use a pre-registered alphabetic Sender ID. Additional registration steps are required. For more information, see Special requirements for sending SMS messages to recipients in India.

4. Long codes in these countries only support inbound messaging. In other words, you can't use these long codes to send messages to your recipients, but you can use them to receive messages from your recipients. These long codes are useful way to allow your recipients to opt-out if you send messages using an alphabetic Sender ID, because Sender IDs only support outbound messages.

5. Amazon Pinpoint can send SMS traffic to Singapore using a Sender ID that has been registered on the Singapore SMS Sender ID Registry (SSIR), a registry created by the Info-communications Media Development Authority (IMDA) of Singapore. For more information on requirements to use a Singapore Sender ID, see Special requirements for Singapore. You can also send SMS traffic in Singapore using unregistered Sender IDs or alternative origination identity types such as Short Codes or Long Codes.

6. Without a dedicated short code, Amazon Pinpoint still attempts to send messages to New Zealand recipients using a shared pool of short codes. Due to local carrier restrictions around shared numbers, deliverability over these shared numbers are made on a best-effort basis. Therefore, Amazon Pinpoint highly recommends procuring a dedicated short code for all traffic being sent to New Zealand. Messages containing URLs must be allow-listed through the dedicated short code process. For more information on purchasing a short code, see Requesting short codes for SMS messaging with Amazon Pinpoint.

7. Two-way SMS in Australia is currently not supported in the Asia Pacific (Sydney) region.

Sender ID support

The following table explains which ID is displayed when you send SMS messages to countries where Sender IDs are supported, compared to those where Sender IDs aren't supported.

If the recipient is located...	And your SMS message...	The message is sent from...
In a country or region where Sender ID registration is required	Specifies a Sender ID that has been registered	The Sender ID.
	Doesn't specify a Sender ID, or specifies an unregistered sender ID	Amazon Pinpoint attempts to deliver the message with the Sender ID NOTICE. The message might not be received by the recipient based on the carrier requirements in the destination country or region.
In a country or region where Sender IDs are supported but Sender ID registration isn't required	Specifies a Sender ID	The Sender ID.
	Doesn't specify a Sender ID, but the account includes a dedicated phone number for the SMS channel in the destination country	The dedicated phone number.
	Doesn't specify a Sender ID, and the account doesn't include a dedicated phone number for the SMS channel in the destination country	A random long or short code in countries and regions where Sender IDs aren't supported. The word NOTICE in countries and regions where Sender IDs are supported.
In a country or region where Sender IDs aren't supported	Specifies a Sender ID	Varies depending on the destination country. In some countries, your message is sent using a random long code. In other countries, your message is sent using a shared short code. In the United States, you can only send messages using dedicated phone numbers. If you don't have a dedicated US phone number, your message isn't delivered.
	Doesn't specify a Sender ID	Varies—see above.