China SMS template registration process

To register your SMS template you must open a support case in the Support Center Console.

Note

Only China requires SMS template registration for your account to be allowed sending there.

Register an SMS template

1. Open the Support Center Console at https://console.aws.amazon.com/support/home.

2. In the Your support cases section, choose Create case.

3. On the Create case page, choose Looking for service limit increases? link.

4. In the Create Case section, do the following:

   • For Limit type, choose Pinpoint SMS.

   • For Provide a link to the site or app which will be sending SMS messages, identify the website or application where your audience members opt in to receive your SMS messages.

   • For What type of messages do you plan to send, choose the type of message that you plan to send using your Sender ID:

     • One Time Password – Messages that provide passwords that your customers use to authenticate with your website or application.

     • Promotional – Noncritical messages that promote your business or service, such as special offers or announcements.

     • Transactional – Important informational messages that support customer transactions, such as order confirmations or account alerts. Transactional messages must not contain promotional or marketing content.

   • For Which countries do you plan to send messages to, choose the region that you'll be sending messages from.

     Note

     Only China requires template registration for your account to be allowed sending there.

5. In the Requests section, do the following:

   • For the Region, choose the AWS Region that you plan to make API requests from.

   • For Resource Type, choose Template Registration.

   • For Limit, choose on of the following:

     • One Time Password – Messages that provide passwords that your customers use to authenticate with your website or application.

     • Promotional – Noncritical messages that promote your business or service, such as special offers or announcements.

     • Transactional – Important informational messages that support customer transactions, such as order confirmations or account alerts. Transactional messages must not contain promotional or marketing content.

6. Under Case description, for Use case description, explain your use case and opt-in workflow.

7. Under Contact options, for Preferred contact language, choose whether you want to receive communications for this case in English or Japanese.

8. When you finish, choose Submit.

After we receive your request, we provide an initial response within 24 hours. We will send you a country-specific registration form for you to complete and provide back to us for downstream processing.

Important

In order to prevent our systems from being used to send unsolicited or malicious content, we have to consider each request carefully. We might not be able to grant your request if your use case doesn't align with our policies.