Registering a company or brand for use with 10DLC - Amazon Pinpoint

Registering a company or brand for use with 10DLC

Before you can request a 10DLC phone number, you must register your company or brand. Company registrations are managed by an industry organization called the Campaign Registry.

You only need to register your company once. After it's registered, you can edit your company and contact information. To delete a registered company, create a case with AWS Support. For more information about editing or deleting company details, see Editing or deleting a registered company.

10DLC company registration statuses

When you register your company or brand, one of two statuses is returned: either Unverified or Verified. If the status for your company registration is Unverified, it means that there was an issue with your registration. For example, the Registered Company Name that you provided might not exactly match the registered name of the company associated with the Tax ID that you provided. If you find a problem with your company registration details, you can correct them. For more information about modifying your company registration details, see Editing or deleting a registered company.

If the status for your company registration is Verified, then the registration details you provided were accurate, and you can begin creating 10DLC campaigns.

Registering your company or brand

You can complete the company registration process directly in the Amazon Pinpoint console. The details that you provide in this process determine the throughput capabilities of your 10DLC phone number. Make sure that the information that you provide is accurate.

To register a company

  1. Sign in to the AWS Management Console and open the Amazon Pinpoint console at https://console.aws.amazon.com/pinpoint/.

  2. In the navigation pane, under SMS and voice, choose Phone numbers.

  3. On the 10DLC campaigns tab, choose Register company.

    Note

    The Register your company page displays the Registration fee. This is a one-time fee associated with registering your company. This cost is separate from any other monthly costs or fees. It is charged to you when you register your company, or when you modify the details of an existing company registration.

  4. In the Company info section, do the following:

    • For Legal company name, enter the name that the company is registered under. The name that you enter must be an exact match for the company name that's associated with the tax ID that you provide.

      Important

      Make sure to use your company's exact legal name. Once submitted you can't change this information. Incorrect or incomplete information might result in your registration being delayed or denied.

    • For What type of legal form is this organization, choose the option that best describes your company.

    • If you chose Public for profit in the previous step, enter the company's stock symbol and the stock exchange that it's listed on.

    • For Country of registration, choose the country where the company is registered.

    • For Doing Business As (DBA) or brand name, enter any other names that your company does business as.

    • For Tax ID, enter your company's tax ID. The ID that you enter depends on the country that your company is registered in.

      • If you're registering a US or non-US entity that has an IRS Employer Identification Number (EIN), enter your nine-digit EIN. The legal company name, EIN, and physical address that you enter must all match the company information that is registered with the IRS.

      • If you're registering a Canadian entity, enter your federal or provincial Corporation number. Don't enter the Business Number (BN) provided by the CRA. The legal company name, Corporation number, and physical address that you enter must all match the company information that is registered with Corporations Canada.

      • If you're registering an entity that is based in another country, enter the primary tax ID for your country. In many countries, this is the numeric portion of your VAT ID number.

    • For Vertical, choose the category that best describes the company you're registering.

  5. In the Contact info section, do the following:

    • For Address/Street, enter the physical street address associated with your company.

    • For City, enter the city where the physical address is located.

    • For State or region, enter the state or region where the address is located.

    • For Zip Code/Postal Code, enter the ZIP or postal code for the address.

    • For Company website, enter the full URL of your company's website. Include "http://" or "https://" at the beginning of the address.

    • For Support email, enter the email address that your customers can contact for support.

    • For Support phone number, enter the phone number that your customers can contact for support. For example, 12065550101. The phone number should include the country code, but doesn't need to include the leading plus sign (+).

  6. When you finish, choose Create. Your company registration is submitted to the Campaign Registry. In most cases, your registration is accepted immediately, and a status is provided.

If the status for your company registration is Verified, then you can begin creating low-volume, mixed-use 10DLC campaigns. These campaigns can send 12 messages per minute to recipients who use AT&T, and your registered company can send 2,000 messages per day to recipients who use T-Mobile or Sprint.

If the status for your company registration is Unverified, there were issues with the information that you provided. Check the information that you provided and confirm that all of the fields contain the correct information. You can make changes to some parts of your company registration in the Amazon Pinpoint console. For more information about modifying your company registration details, see Editing or deleting a registered company.