Data protection in AMP - Amazon Managed Service for Prometheus

Data protection in AMP

Amazon Managed Service for Prometheus conforms to the AWS shared responsibility model, which includes regulations and guidelines for data protection. AWS is responsible for protecting the global infrastructure that runs all the AWS services. AWS maintains control over data hosted on this infrastructure, including the security configuration controls for handling customer content and personal data. AWS customers and APN Partners, acting either as data controllers or data processors, are responsible for any personal data that they put in the AWS Cloud.

For data protection purposes, we recommend that you protect AWS account credentials and set up individual user accounts with AWS Identity and Access Management (IAM), so that each user is given only the permissions necessary to fulfill their job duties. We also recommend that you secure your data in the following ways:

  • Use multi-factor authentication (MFA) with each account.

  • Use SSL/TLS to communicate with AWS resources.

  • Set up API and user activity logging with AWS CloudTrail.

  • Use AWS encryption solutions, along with all default security controls within AWS services.

  • Use advanced managed security services such as Amazon Macie, which assists in discovering and securing personal data that is stored in Amazon S3.

We strongly recommend that you never put sensitive identifying information, such as your customers' account numbers, into free-form fields such as a Name field. This includes when you work with AMP or other AWS services using the console, API, AWS CLI, or AWS SDKs. Any data that you enter into AMP or other services might get picked up for inclusion in diagnostic logs. When you provide a URL to an external server, don't include credentials information in the URL to validate your request to that server.

For more information about data protection, see the AWS Shared Responsibility Model and GDPR blog post on the AWS Security Blog.

Data collected by AMP

Amazon Managed Service for Prometheus collects and stores operational metrics that you configure to be sent to AMP from Prometheus servers running in your account. This data includes the following:

  • Metric values

  • Labels for the metrics, which are arbitrary key-value pairs that help identify and classify the data

  • Timestamps for the data samples

Data from different customers is isolated from other customer data by way of a unique tenant ID, which limits what data is accessible. The tenant ID can't be mutated by customers.

Customer data is stored on Amazon Elastic Block Store for short-term storage and forwarded to Amazon Simple Storage Service for long-term storage.

The data that AMP stores is encrypted with AWS Key Management Service. The key is managed by AMP. In this Preview release, AMP does not support customer managed keys.

Data in transit is automatically encrypted with HTTPS. AMP uses internal HTTPS to secure connections between Availability Zones within a Region.