Troubleshooting Amazon QLDB identity and access - Amazon Quantum Ledger Database (Amazon QLDB)

Troubleshooting Amazon QLDB identity and access

Important

End of support notice: Existing customers will be able to use Amazon QLDB until end of support on 07/31/2025. For more details, see Migrate an Amazon QLDB Ledger to Amazon Aurora PostgreSQL.

Use the following information to help you diagnose and fix common issues that you might encounter when working with QLDB and IAM.

I am not authorized to perform an action in QLDB

If the AWS Management Console tells you that you're not authorized to perform an action, then you must contact your administrator for assistance. Your administrator is the person that provided you with your sign-in credentials.

The following example error occurs when the mateojackson user tries to use the console to view details about a fictional myExampleLedger resource but does not have the fictional qldb:DescribeLedger permissions.

User: arn:aws:iam::123456789012:user/mateojackson is not authorized to perform: qldb:DescribeLedger on resource: myExampleLedger

In this case, Mateo asks his administrator to update his policies to allow him to access the myExampleLedger resource using the qldb:DescribeLedger action.

I am not authorized to perform iam:PassRole

If you receive an error that you're not authorized to perform the iam:PassRole action, your policies must be updated to allow you to pass a role to QLDB.

Some AWS services allow you to pass an existing role to that service instead of creating a new service role or service-linked role. To do this, you must have permissions to pass the role to the service.

The following example error occurs when an IAM user named marymajor tries to use the console to perform an action in QLDB. However, the action requires the service to have permissions that are granted by a service role. Mary does not have permissions to pass the role to the service.

User: arn:aws:iam::123456789012:user/marymajor is not authorized to perform: iam:PassRole

In this case, Mary's policies must be updated to allow her to perform the iam:PassRole action.

If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.

For troubleshooting guidance about this error specific to the journal export or stream operations, see Troubleshooting Amazon QLDB.

I want to allow people outside of my AWS account to access my QLDB resources

You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACLs), you can use those policies to grant people access to your resources.

To learn more, consult the following: