Support - SAP HANA on AWS


If you encounter an issue deploying this Quick Start, check the Troubleshooting section first to see if the issue is covered. If it isn’t, or the suggested solution doesn’t resolve the issue, open a support case in the AWS Support Center. Assistance with SAP HANA deployment issues requires a subscription to the Business support plan.

If you’re opening a support case, please attach the install.log file from the SAP HANA master instance (this is the log file that is located in the /root/install/ folder) to the ticket.