Package connect provides the client and types for making API requests to Amazon Connect Service.
Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale.
Amazon Connect provides rich metrics and real-time reporting that allow you to optimize contact routing. You can also resolve customer issues more efficiently by putting customers in touch with the right agents.
There are limits to the number of Amazon Connect resources that you can create and limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Quotas (https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html) in the Amazon Connect Administrator Guide.
To connect programmatically to an AWS service, you use an endpoint. For a list of Amazon Connect endpoints, see Amazon Connect Endpoints (https://docs.aws.amazon.com/general/latest/gr/connect_region.html).
Working with contact flows? Check out the Amazon Connect Flow language (https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html).
See https://docs.aws.amazon.com/goto/WebAPI/connect-2017-08-08 for more information on this service.
See connect package documentation for more information. https://docs.aws.amazon.com/sdk-for-go/api/service/connect/
To contact Amazon Connect Service with the SDK use the New function to create a new service client. With that client you can make API requests to the service. These clients are safe to use concurrently.
See the SDK's documentation for more information on how to use the SDK. https://docs.aws.amazon.com/sdk-for-go/api/
See aws.Config documentation for more information on configuring SDK clients. https://docs.aws.amazon.com/sdk-for-go/api/aws/#Config
See the Amazon Connect Service client Connect for more information on creating client for this service. https://docs.aws.amazon.com/sdk-for-go/api/service/connect/#New
The stub package, connectiface, can be used to provide alternative implementations of service clients, such as mocking the client for testing.