AWS SDK for Go (PILOT)
API Reference

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HistoricalMetricName

import "github.com/aws/aws-sdk-go/service/connect"

const ( HistoricalMetricNameContactsQueued = "CONTACTS_QUEUED" HistoricalMetricNameContactsHandled = "CONTACTS_HANDLED" HistoricalMetricNameContactsAbandoned = "CONTACTS_ABANDONED" HistoricalMetricNameContactsConsulted = "CONTACTS_CONSULTED" HistoricalMetricNameContactsAgentHungUpFirst = "CONTACTS_AGENT_HUNG_UP_FIRST" HistoricalMetricNameContactsHandledIncoming = "CONTACTS_HANDLED_INCOMING" HistoricalMetricNameContactsHandledOutbound = "CONTACTS_HANDLED_OUTBOUND" HistoricalMetricNameContactsHoldAbandons = "CONTACTS_HOLD_ABANDONS" HistoricalMetricNameContactsTransferredIn = "CONTACTS_TRANSFERRED_IN" HistoricalMetricNameContactsTransferredOut = "CONTACTS_TRANSFERRED_OUT" HistoricalMetricNameContactsTransferredInFromQueue = "CONTACTS_TRANSFERRED_IN_FROM_QUEUE" HistoricalMetricNameContactsTransferredOutFromQueue = "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE" HistoricalMetricNameContactsMissed = "CONTACTS_MISSED" HistoricalMetricNameCallbackContactsHandled = "CALLBACK_CONTACTS_HANDLED" HistoricalMetricNameApiContactsHandled = "API_CONTACTS_HANDLED" HistoricalMetricNameOccupancy = "OCCUPANCY" HistoricalMetricNameHandleTime = "HANDLE_TIME" HistoricalMetricNameAfterContactWorkTime = "AFTER_CONTACT_WORK_TIME" HistoricalMetricNameQueuedTime = "QUEUED_TIME" HistoricalMetricNameAbandonTime = "ABANDON_TIME" HistoricalMetricNameQueueAnswerTime = "QUEUE_ANSWER_TIME" HistoricalMetricNameHoldTime = "HOLD_TIME" HistoricalMetricNameInteractionTime = "INTERACTION_TIME" HistoricalMetricNameInteractionAndHoldTime = "INTERACTION_AND_HOLD_TIME" HistoricalMetricNameServiceLevel = "SERVICE_LEVEL" )

A list of historical metric names.

HistoricalMetricNameContactsQueued

HistoricalMetricNameContactsQueued is a HistoricalMetricName enum value

HistoricalMetricNameContactsHandled

HistoricalMetricNameContactsHandled is a HistoricalMetricName enum value

HistoricalMetricNameContactsAbandoned

HistoricalMetricNameContactsAbandoned is a HistoricalMetricName enum value

HistoricalMetricNameContactsConsulted

HistoricalMetricNameContactsConsulted is a HistoricalMetricName enum value

HistoricalMetricNameContactsAgentHungUpFirst

HistoricalMetricNameContactsAgentHungUpFirst is a HistoricalMetricName enum value

HistoricalMetricNameContactsHandledIncoming

HistoricalMetricNameContactsHandledIncoming is a HistoricalMetricName enum value

HistoricalMetricNameContactsHandledOutbound

HistoricalMetricNameContactsHandledOutbound is a HistoricalMetricName enum value

HistoricalMetricNameContactsHoldAbandons

HistoricalMetricNameContactsHoldAbandons is a HistoricalMetricName enum value

HistoricalMetricNameContactsTransferredIn

HistoricalMetricNameContactsTransferredIn is a HistoricalMetricName enum value

HistoricalMetricNameContactsTransferredOut

HistoricalMetricNameContactsTransferredOut is a HistoricalMetricName enum value

HistoricalMetricNameContactsTransferredInFromQueue

HistoricalMetricNameContactsTransferredInFromQueue is a HistoricalMetricName enum value

HistoricalMetricNameContactsTransferredOutFromQueue

HistoricalMetricNameContactsTransferredOutFromQueue is a HistoricalMetricName enum value

HistoricalMetricNameContactsMissed

HistoricalMetricNameContactsMissed is a HistoricalMetricName enum value

HistoricalMetricNameCallbackContactsHandled

HistoricalMetricNameCallbackContactsHandled is a HistoricalMetricName enum value

HistoricalMetricNameApiContactsHandled

HistoricalMetricNameApiContactsHandled is a HistoricalMetricName enum value

HistoricalMetricNameOccupancy

HistoricalMetricNameOccupancy is a HistoricalMetricName enum value

HistoricalMetricNameHandleTime

HistoricalMetricNameHandleTime is a HistoricalMetricName enum value

HistoricalMetricNameAfterContactWorkTime

HistoricalMetricNameAfterContactWorkTime is a HistoricalMetricName enum value

HistoricalMetricNameQueuedTime

HistoricalMetricNameQueuedTime is a HistoricalMetricName enum value

HistoricalMetricNameAbandonTime

HistoricalMetricNameAbandonTime is a HistoricalMetricName enum value

HistoricalMetricNameQueueAnswerTime

HistoricalMetricNameQueueAnswerTime is a HistoricalMetricName enum value

HistoricalMetricNameHoldTime

HistoricalMetricNameHoldTime is a HistoricalMetricName enum value

HistoricalMetricNameInteractionTime

HistoricalMetricNameInteractionTime is a HistoricalMetricName enum value

HistoricalMetricNameInteractionAndHoldTime

HistoricalMetricNameInteractionAndHoldTime is a HistoricalMetricName enum value

HistoricalMetricNameServiceLevel

HistoricalMetricNameServiceLevel is a HistoricalMetricName enum value

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