Class: Aws::TranscribeService::Types::CreateCallAnalyticsCategoryRequest

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb

Overview

Constant Summary collapse

SENSITIVE =
[]

Instance Attribute Summary collapse

Instance Attribute Details

#category_nameString

A unique name, chosen by you, for your Call Analytics category. It's helpful to use a detailed naming system that will make sense to you in the future. For example, it's better to use sentiment-positive-last30seconds for a category over a generic name like test-category.

Category names are case sensitive.

Returns:

  • (String)


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# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 621

class CreateCallAnalyticsCategoryRequest < Struct.new(
  :category_name,
  :rules,
  :input_type)
  SENSITIVE = []
  include Aws::Structure
end

#input_typeString

Choose whether you want to create a streaming or a batch category for your Call Analytics transcription.

Specifying POST_CALL assigns your category to batch transcriptions; categories with this input type cannot be applied to streaming (real-time) transcriptions.

Specifying REAL_TIME assigns your category to streaming transcriptions; categories with this input type cannot be applied to batch (post-call) transcriptions.

If you do not include InputType, your category is created as a batch category by default.

Returns:

  • (String)


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# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 621

class CreateCallAnalyticsCategoryRequest < Struct.new(
  :category_name,
  :rules,
  :input_type)
  SENSITIVE = []
  include Aws::Structure
end

#rulesArray<Types::Rule>

Rules define a Call Analytics category. When creating a new category, you must create between 1 and 20 rules for that category. For each rule, you specify a filter you want applied to the attributes of a call. For example, you can choose a sentiment filter that detects if a customer's sentiment was positive during the last 30 seconds of the call.

Returns:



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# File 'gems/aws-sdk-transcribeservice/lib/aws-sdk-transcribeservice/types.rb', line 621

class CreateCallAnalyticsCategoryRequest < Struct.new(
  :category_name,
  :rules,
  :input_type)
  SENSITIVE = []
  include Aws::Structure
end