Actions, resources, and condition keys for Elemental Support Cases - Service Authorization Reference

Actions, resources, and condition keys for Elemental Support Cases

Elemental Support Cases (service prefix: elemental-support-cases) provides the following service-specific resources, actions, and condition context keys for use in IAM permission policies.

References:

Actions defined by Elemental Support Cases

You can specify the following actions in the Action element of an IAM policy statement. Use policies to grant permissions to perform an operation in AWS. When you use an action in a policy, you usually allow or deny access to the API operation or CLI command with the same name. However, in some cases, a single action controls access to more than one operation. Alternatively, some operations require several different actions.

The Resource types column indicates whether each action supports resource-level permissions. If there is no value for this column, you must specify all resources ("*") in the Resource element of your policy statement. If the column includes a resource type, then you can specify an ARN of that type in a statement with that action. Required resources are indicated in the table with an asterisk (*). If you specify a resource-level permission ARN in a statement using this action, then it must be of this type. Some actions support multiple resource types. If the resource type is optional (not indicated as required), then you can choose to use one but not the other.

For details about the columns in the following table, see Actions table.

Actions Description Access level Resource types (*required) Condition keys Dependent actions
CheckCasePermission [permission only] Verify whether the caller has the permissions to perform support case operations Write
CreateCase [permission only] Grant the permission to create a support case Write
GetCase [permission only] Grant the permission to describe a support case in your account Read
GetCases [permission only] Grant the permission to list the support cases in your account Read
UpdateCase [permission only] Grant the permission to update a support case Write

Resource types defined by Elemental Support Cases

Elemental Support Cases does not support specifying a resource ARN in the Resource element of an IAM policy statement. To allow access to Elemental Support Cases, specify “Resource”: “*” in your policy.

Condition keys for Elemental Support Cases

Elemental Support Cases has no service-specific context keys that can be used in the Condition element of policy statements. For the list of the global context keys that are available to all services, see Available keys for conditions.