AWS Single Sign-On
User Guide

How to Reset Your Password

From time to time you may need to reset your password, depending on your company policies.

To reset your password

  1. Open a browser and go to the sign-in page for your user portal.

  2. Under the Sign In button, choose Forgot Password?.

  3. Provide your Username and type the characters for the provided image to confirm that you are not a robot. Then choose Recover Password. This sends an email to you with the subject AWS Directory Service Reset Password Request.

  4. Once you receive the email, choose Reset Password.

  5. On the Single Sign-On page, need to specify a new password for the portal. Once you have provided a password and have confirmed it, choose Reset Password.