Release notes
Version 1.9.0 of the AWS Service Management Connector for Jira Service Management introduces an integration with AWS Support.
AWS Support
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Configure dual synchronization of AWS Support cases with Jira Service Management incidents.
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View, create, resolve and add correspondences to Support tickets directly from Jira Incident.
AWS Security Hub integration
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Configure synchronization of AWS Security Hub Findings within Jira Service Management.
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Create, view, investigate and resolve AWS Security Hub Findings as Jira issues.
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View updates from synced security Findings Jira Issues in AWS Security Hub.
This version also includes prior AWS Service Management Connector features for Jira Service Management features.
AWS Service Catalog
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Render AWS Service Catalog portfolios and products in the Jira Service Management Customer Portal and Jira Agent views.
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Associate Jira Service Management approval groups to AWS Service Catalog portfolios to require approvals for Jira Service Management user product requests.
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Assign the default Jira user that the Jira workflow engine uses.
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Configure AWS product request form components available for end users to view.
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Create AWS Tags across provisioned products.
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View AWS specific parameters on EC2 resources, such as Availability Zones, Image ID, Instance Id, KeyPair, Security Group, and VPC.
AWS Config
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Render AWS Config configuration item details on provisioned AWS products through Jira Service Management request.
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View the configuration item relationships in a tree structure.
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Associate AWS Config items details to Jira issues.
AWS Systems Manager Automation
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Render AWS Systems Manager automation documents in the Jira Service Management Customer Portal and Jira Agent views.
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Request and execute AWS Systems Manager automation documents through Jira Service Management.
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Create Jira issues (incidents) that provide actionable remediation suggestions through a Connector-specific AWS Systems Manager automation document.
AWS Systems Manager OpsCenter
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Create and update a Jira Issue when you create and update an operational item (OpsItem) in AWS Systems Manager OpsCenter.
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Update OpsItems in AWS Systems Manager OpsCenter when you update the Jira issue in Jira Service Management.
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View and execute automation runbooks to resolve OpsItems and view execution results from the Jira Issue.
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Support multiple AWS accounts.
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Support FIPS endpoints and usage in the AWS GovCloud East and GovCloud West Regions.
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Support the latest releases of Jira Service Management Server and data center versions.