Activating ServiceNow plugins - AWS Service Management Connector

Activating ServiceNow plugins

AWS Service Management Connector uses three ServiceNow plugins to provide useful components to the integration features:

  • User Criteria Scoped API (for AWS Service Catalog integration)

  • Discovery and Service Mapping Patterns (for AWS Config integration)

  • Change Management – Change Model Foundation Data (for AWS Systems Manager Change Manager integration)

To activate the User Criteria Scoped API plugin

  1. In your ServiceNow dashboard, enter plugins into the navigation panel in the upper left.

  2. When the System Plugins page populates, next to the Name dropdown, search for User Criteria.

  3. Choose User Criteria Scoped API and then choose Activate.

To activate the Discovery and Service Mapping Patterns plugin

  1. In your ServiceNow dashboard, enter plugins into the navigation panel in the upper left.

  2. When the System Plugins page populates, next to the Name dropdown, search for Discovery.

  3. Choose Discovery and Service Mapping Patterns and then choose Activate.

Note

This plugin is free and aligns to the CMDB tables outside of ServiceNow’s family release CMDB updates.

To activate the Change Management – Change Model Foundation Data plugin

  1. In your ServiceNow dashboard, enter plugins in the navigation panel in the upper left.

  2. When the System Plugins page populates, next to the Name dropdown, search for Change Management.

  3. Choose Change Management - Change Model Foundation Data and then choose Activate.