# AWS End User Messaging SMS User Guide > AWS End User Messaging SMS is an application-to-person (A2P) SMS and voice messaging service that provides the global scale, resiliency, and flexibility required to deliver SMS messaging in any web, mobile, or business applications. - [Agent setup guide](https://docs.aws.amazon.com/sms-voice/latest/userguide/agent-setup-guide.md) - [Best Practices](https://docs.aws.amazon.com/sms-voice/latest/userguide/best-practices.md) - [Choosing an origination ID](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-number-types.md) - [Dashboard metrics](https://docs.aws.amazon.com/sms-voice/latest/userguide/view-metrics-dashboard.md) - [Sending an SMS or voice message](https://docs.aws.amazon.com/sms-voice/latest/userguide/send-sms-voice-message.md) - [Sending an MMS message](https://docs.aws.amazon.com/sms-voice/latest/userguide/send-mms-message.md) - [Carrier lookup](https://docs.aws.amazon.com/sms-voice/latest/userguide/carrier-lookup.md) - [Working with shared resources](https://docs.aws.amazon.com/sms-voice/latest/userguide/shared-resources.md) - [AWS PrivateLink](https://docs.aws.amazon.com/sms-voice/latest/userguide/vpc-interface-endpoints.md) - [Quotas](https://docs.aws.amazon.com/sms-voice/latest/userguide/quotas.md) - [Document history](https://docs.aws.amazon.com/sms-voice/latest/userguide/doc-history.md) ## [What is AWS End User Messaging SMS?](https://docs.aws.amazon.com/sms-voice/latest/userguide/what-is-sms-mms.md) - [How does SMS messaging work](https://docs.aws.amazon.com/sms-voice/latest/userguide/what-is-sms.md): Learn how Short Message Service works using the infrastructure that's already in place for voice calls, operating on the signaling channels of mobile networks. - [AWS End User Messaging SMS concepts](https://docs.aws.amazon.com/sms-voice/latest/userguide/what-is-concepts.md): Describes the AWS End User Messaging SMS terminology that you should understand before you start setting up your SMS messaging. ## [Setting up AWS End User Messaging SMS](https://docs.aws.amazon.com/sms-voice/latest/userguide/setting-up.md) - [Working with AWS SDKs](https://docs.aws.amazon.com/sms-voice/latest/userguide/sdk-general-information-section.md): Provides links to AWS SDK developer guides and to code example folders (on GitHub) to help interested customers quickly find the information they need to start building applications. ## [Getting started](https://docs.aws.amazon.com/sms-voice/latest/userguide/getting-started.md) - [First time user tutorial](https://docs.aws.amazon.com/sms-voice/latest/userguide/getting-started-tutorial.md): Learn how to use AWS End User Messaging SMS to send a real or simulated SMS message. - [Add a verified destination phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/verify-destination-phone-number.md): In AWS End User Messaging SMS, add a destination phone number while you're in the sandbox - [SMS/MMS and Voice sandbox](https://docs.aws.amazon.com/sms-voice/latest/userguide/sandbox.md): Describes the sandbox in AWS End User Messaging SMS that you use to test your SMS messaging before moving to production. - [Message part preview](https://docs.aws.amazon.com/sms-voice/latest/userguide/getting-started-mpp.md): Describes SMS message parts in AWS End User Messaging SMS and the billing for those message parts. - [Simulator phone numbers](https://docs.aws.amazon.com/sms-voice/latest/userguide/test-phone-numbers.md): Learn about simulator phone number and simulator destination phone number. - [Set a spending limit](https://docs.aws.amazon.com/sms-voice/latest/userguide/spend-limit.md): learn how to limit spending for SMS, MMS, and text to voice sending for each month. ## [Messaging limits and restrictions](https://docs.aws.amazon.com/sms-voice/latest/userguide/sms-limitations.md) - [SMS character limits](https://docs.aws.amazon.com/sms-voice/latest/userguide/sms-limitations-character.md): Learn about the messaging limitations when using the GSM 03.38 or Unicode character sets. - [MMS file types, size and character limits](https://docs.aws.amazon.com/sms-voice/latest/userguide/mms-limitations-character.md): Learn about MMS file size, file type limitations, and maximum number of charters an mms can contain. - [RCS limits and restrictions](https://docs.aws.amazon.com/sms-voice/latest/userguide/sms-limitations-rcs.md): Learn about the limits and restrictions that apply to RCS messages. ### [Message Parts per Second (MPS) limits](https://docs.aws.amazon.com/sms-voice/latest/userguide/sms-limitations-mps.md) Learn about the limitations and restrictions that apply to sending SMS and MMS messages using AWS End User Messaging SMS. - [View your messaging limits](https://docs.aws.amazon.com/sms-voice/latest/userguide/sms-limitations-mps-view.md): Learn how to view the messaging limits that apply to a specific phone number or sender ID. ## [RCS messaging](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs.md) - [What is RCS?](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-overview.md): Learn about Rich Communication Services (RCS) messaging in AWS End User Messaging, including key benefits, SMS fallback, and the two-level identity model. - [Supported countries for RCS](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-supported-countries.md): Countries supported for RCS messaging through AWS End User Messaging, including registration types and country-specific requirements. - [Getting started with RCS](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-getting-started.md): Set up and test RCS messaging in AWS End User Messaging, then launch in production countries. - [Managing RCS agents](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-agents.md): Create, update, view, and delete AWS RCS Agents in AWS End User Messaging, and monitor per-country launch status. - [Testing RCS messages](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-testing.md): Test RCS messaging with verified destination numbers using a testing agent in AWS End User Messaging. - [RCS to SMS fallback using phone pools](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-sms-fallback.md): Understand how RCS delivery can fail, what makes SMS fallback possible, the fallback logic and priority order, and billing implications when using phone pools in AWS End User Messaging. - [Sending RCS messages](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-send-message.md): Send RCS messages using AWS End User Messaging with pool-based, account-level, or direct sending patterns, and understand delivery receipt handling. ### [Rich RCS messages](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-rich-messaging.md) Use the SendRcsMessage API action to send interactive, rich content over RCS, including text with suggestions, media files, rich cards, and carousels. - [Text messages](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-text-messages.md): Send text messages with optional suggestion chips using the SendRcsMessage API in AWS End User Messaging. - [File messages](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-file-messages.md): Send images, videos, audio files, and PDFs as standalone RCS file messages using AWS End User Messaging. - [Rich cards](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-rich-cards.md): Send standalone RCS rich cards that combine media, text, and suggestions into a single structured message in AWS End User Messaging. - [Carousels](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-carousels.md): Send horizontally scrollable carousel messages containing 2 to 10 rich cards using AWS End User Messaging. - [Suggestions](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-suggestions.md): Add interactive suggestions to RCS messages so recipients can reply or take actions such as opening a URL, calling a number, or sharing a location. - [Message expiration](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-message-expiration.md): Set a time-to-live (TTL) on RCS messages sent through AWS End User Messaging so that time-sensitive content is not delivered after it becomes irrelevant. - [Per-message fallback](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-fallback-per-message.md): Configure explicit SMS or MMS fallback on individual SendRcsMessage requests in AWS End User Messaging. - [Message events](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-events.md): Learn how AWS End User Messaging routes RCS message events (delivery receipts, read receipts, typing indicators, time-to-live (TTL) expiration, fallback, and suggestion postbacks) to your configured event destinations. - [Inbound media](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-inbound-media.md): Configure AWS End User Messaging to receive inbound media from RCS conversations and store it in your Amazon S3 bucket. - [Best practices](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-best-practices.md): Best practices for designing conversational RCS messaging experiences with AWS End User Messaging. - [Console rich messaging](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-console-rich-messaging.md): Use the AWS End User Messaging console to compose and send rich RCS messages, including text, media files, rich cards, and carousels with interactive suggestions. - [Receiving inbound RCS messages](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-inbound.md): Receive and process inbound RCS messages in AWS End User Messaging using Amazon SNS topics, Lambda functions, and keyword management. ### [Launching RCS in countries](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch.md) Submit country launch registrations to take your AWS RCS Agent from testing to production in supported countries through AWS End User Messaging. - [Standard country launch registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-standard.md): Registration form fields for countries that use the standard baseline RCS country launch form. - [Launching RCS in Austria](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-at.md): Submit a country launch registration for Austria, including A1 Telekom carrier requirements. - [Launching RCS in Brazil](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-br.md): Submit a country launch registration for Brazil and complete brand approval through ABR Telecom. - [Launching RCS in Canada](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-ca.md): Registration form fields for launching an RCS agent in Canada, including company information, address, RCS partner details, and French compliance keywords. - [Launching RCS in France](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-fr.md): Submit a country launch registration for France, including strict brand name matching and French language requirements. - [Launching RCS in Germany](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-de.md): Submit a country launch registration for Germany, including the required out-of-band Brand Verification Letter. - [Launching RCS in Mexico](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-mx.md): Submit a country launch registration for Mexico, including the additional company name field. - [Launching RCS in the Netherlands](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-nl.md): Submit a country launch registration for the Netherlands, including the required proactive brand approval email. - [Launching RCS in Peru](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-pe.md): Submit a country launch registration for Peru. - [Launching RCS in Singapore](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-sg.md): Submit a country launch registration for Singapore, including the SGNIC SMS sender prerequisite and Singtel documentation requirements. - [Launching RCS in Spain](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-es.md): Submit a country launch registration for Spain, including additional company detail fields. - [Launching RCS in the United Kingdom](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-gb.md): Submit a country launch registration for the United Kingdom, including the multi-step out-of-band carrier approval process. - [Launching RCS in the United States](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-us.md): Registration form fields for launching an RCS agent in the United States, including company information, address, and RCS partner details. ### [RCS country launch compliance guide](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-country-launch-compliance.md) Prepare a compliant RCS country launch registration that passes carrier review on the first submission. - [Registration fields](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-compliance-registration-fields.md): Learn which RCS registration fields are visible to end users and which are only seen by carrier reviewers. - [Agent description](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-compliance-agent-description.md): Write an RCS agent description that passes carrier review by clearly stating message types within 100 characters. - [Launch video](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-compliance-video.md): Create a compliant screen recording for your RCS country launch registration that demonstrates HELP, STOP, and use case alignment. - [Opt-in and privacy](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-compliance-optin.md): Meet RCS carrier requirements for opt-in pages, privacy policies, and terms of service URLs. - [ISV registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-compliance-isv.md): Additional RCS registration requirements for ISVs and platforms that send messages on behalf of other brands. - [Use case and checklist](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-compliance-use-case.md): Align your RCS use case declaration with your registration content and verify all requirements before submitting. - [Denial reasons](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-compliance-denial-reasons.md): Reference table of all RCS registration denial reason codes with descriptions and recommended actions. - [RCS CloudWatch metrics and monitoring](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-monitoring.md): Monitor RCS messaging operations in AWS End User Messaging using CloudWatch metrics, including RCS-specific metrics, dimensions, and best practices for tracking delivery rates and fallback behavior. - [RCS billing and pricing model](https://docs.aws.amazon.com/sms-voice/latest/userguide/rcs-billing.md): Learn about the RCS messaging pricing model in AWS End User Messaging, including message fees, carrier pass-through charges, registration fees, and billing transparency. ## [Phone pools](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool.md) - [Create a phone pool](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-create.md): How to create phone pools in AWS End User Messaging SMS. - [Add a phone number or sender ID](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-add-number.md): Add a phone number or sender ID to a phone pool. - [View all phone pools](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-list.md): How to view your phone pools in AWS End User Messaging SMS using the AWS CLI. - [Delete a phone pool](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-delete.md): How to delete your phone pools in AWS End User Messaging SMS. - [Change a pool''s opt-out list](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-manage-opt-out-list.md): How to change a phone pool's opt-out list. - [Update shared routes](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-shared-routes.md): Enable shared routes to use a shared origination identity to send your message. - [Using phone pool deletion protection](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-deletion-protection.md): Use deletion protection to keep from accidentally deleting your resources. - [Manage tags for phone pools](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-tags.md): Tags are pairs of keys and values that you can optionally apply to your AWS resources to control access or usage. - [List shared phone pools](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-shared.md): How to list all of the phone pools that are shared by AWS RAM using the AWS CLI - [Managing AWS RCS Agents in pools](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-pool-rcs-agents.md): Add and remove AWS RCS Agents from phone pools to enable RCS-to-SMS fallback in AWS End User Messaging. ## [Phone numbers](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers.md) ### [SMS and MMS country capabilities and limitations](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-sms-support-by-country.md) Learn about content and country limitations in AWS End User Messaging SMS - [Supported countries and regions for SMS](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-sms-by-country.md): This section contains a table of countries and regions along with the origination identities that are supported. - [Supported countries and regions for MMS](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-mms-by-country.md): Use AWS End User Messaging SMS to send MMS messages to supported countries or regions. - [Supported countries and regions for voice](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-voice-support-by-country.md): A list countries that support voice calls. ### [Request a phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-request.md) Learn how to request a phone number for AWS End User Messaging SMS with the console or AWS CLI. - [Requesting short codes](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-request-short-code.md): Learn how to request a short code by opening a case with Support, and provide the required information. - [Requesting long codes](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-request-long-code.md): Learn how to request a dedicated long code, open the AWS End User Messaging SMS Console and provide the required information for the request. - [Choose a 10DLC number by area code](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-10dlc-select.md): Search for and choose a specific 10DLC phone number by area code or pattern in AWS End User Messaging SMS. - [View a phone number status and capabilities](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-status.md): Learn how to view a phone numbers status and capabilities in the AWS End User Messaging SMS console. - [Change a phone number's capabilities](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-change-capabilitiy.md): Learn how to change a phone number's capabilities for AWS End User Messaging SMS. - [Release a phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-delete.md): Release a phone number from your AWS End User Messaging SMS account. - [Change a phone number's opt-out list](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-manage-opt-out-list.md): Learn how to change the opt-out list used by a phone number. - [Using deletion protection](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-deletion-protection.md): Use deletion protection to keep from accidentally deleting your phone number. - [Manage tags a for phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-tags.md): Tags are pairs of keys and values that you can optionally apply to your AWS resources to control access or usage. - [List shared phone numbers](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-shared.md): Learn how to list all of the phone numbers that are shared by AWS RAM using the AWS CLI ## [Sender IDs](https://docs.aws.amazon.com/sms-voice/latest/userguide/sender-id.md) - [Request a sender ID](https://docs.aws.amazon.com/sms-voice/latest/userguide/sender-id-request.md): Learn how to request a sender ID through the AWS End User Messaging SMS console. - [Release a sender ID](https://docs.aws.amazon.com/sms-voice/latest/userguide/sender-id-release.md): Learn how to release a sender ID through the AWS End User Messaging SMS console. - [Manage tags a for sender ID](https://docs.aws.amazon.com/sms-voice/latest/userguide/sender-id-tags-add.md): Tags are pairs of keys and values that you can optionally apply to your AWS resources to control access or usage. - [List shared sender IDs](https://docs.aws.amazon.com/sms-voice/latest/userguide/sender-id-shared.md): Learn how to list all of the sender IDs that are shared by AWS RAM using the AWS CLI ## [Registrations](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations.md) - [Estimated registration times](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-eta.md): Learn about estimated processing times for different types of registrations in AWS End User Messaging SMS. ### [Manage registrations](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-manage.md) Learn how to manage your registration forms for an origination identity. - [Create a new registration using the console](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-create.md): You can use the AWS End User Messaging SMS console to manage registrations for your AWS End User Messaging SMS account. - [Create a registration using the AWS CLI](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sms-cli.md): Learn how to create a registration using the AWS CLI - [Check a registration's status](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-status.md): How to check your registration status in AWS End User Messaging SMS. - [Change a registration's name](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-friendly-name.md): How to rename your registration in AWS End User Messaging SMS. - [Edit a registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-edit.md): How to edit a registration in AWS End User Messaging SMS. - [Discard a registration's current version](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-discard.md): How to discard the current version of a registration in AWS End User Messaging SMS - [Delete a registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-delete.md): How to delete a registration in AWS End User Messaging SMS - [View a registration associated resources](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-associated-resource.md): How to view resources associated with a registration. ### [Gen-AI Feedback on Registrations](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-genai-feedback.md) Use AI-powered feedback to review your phone number or sender ID registration before submitting for downstream review. - [Understanding rejection reasons](https://docs.aws.amazon.com/sms-voice/latest/userguide/understanding-rejection-reasons.md): Learn about common registration rejection reasons and how to resolve them. - [Get help with registration issues](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-request-support.md): Learn how to get additional help when your registration is rejected or requires updates. ### [Registration forms](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-country.md) Learn how to complete the registration forms for an origination identity. ### [Australia sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-australia.md) How to create sender ID registration for Australia. - [Australia sender ID registration form](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-australia-form.md): How to complete the Australia sender ID registration form. - [Austria sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-austria.md): How to register an alphanumeric sender ID for Austria to comply with RTR regulations. - [Belarus sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-belarus.md): How to create sender ID registration for Belarus. - [China SMS template registration form](https://docs.aws.amazon.com/sms-voice/latest/userguide/phone-numbers-sms-template-registration.md): Manage your China SMS template registration by opening a request with Support. - [Egypt sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-egypt.md): How to create sender ID registration for Egypt. - [Finland sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-finland.md): How to create sender ID registration for Finland. ### [India sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sms-senderid-india.md) How to register a sender ID in India. - [International and local routes](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sms-senderid-india-routes.md): International routes (ILDO) - [Register with TRAI and create Telemarketer chains](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sms-senderid-india-register.md): How to register a sender ID with Telecom Regulatory Authority of India (TRAI). - [India sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sms-senderid-india-support.md): How to register your sender ID in India. - [Specify the Entity and Template ID values to send messages](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sms-senderid-india-specify-ids.md): How to send messages to India with your sender ID. - [Understanding template matching issues](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sms-senderid-india-template-issues.md): Learn about why your message was rejected and how to fix it. - [Indonesia sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-indonesia.md): How to create sender ID registration for Indonesia. - [Ireland sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-ireland.md): How to create sender ID registration for Ireland. - [Jordan sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-jordan.md): How to create sender ID registration for Jordan. - [Kazakhstan sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-kazakhstan.md): How to create sender ID registration for Kazakhstan. - [Kenya sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-kenya.md): How to create sender ID registration for Kenya. - [Kuwait sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-kuwait.md): How to create sender ID registration for Kuwait. - [Philippines sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-philippines.md): How to create sender ID registration for Philippines. - [Qatar sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-qatar.md): How to create sender ID registration for Qatar. - [Russia sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-russia.md): How to create sender ID registration for Russia. - [Saudi Arabia sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-saudi-arabia.md): How to create sender ID registration for Saudi Arabia. ### [Singapore sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sg.md) How to register a sender ID in Singapore. - [Singapore Unique Entity Number (UEN)](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sg-uen.md): How to request a Singapore Unique Entity Number (UEN). - [Singapore sender ID registration form](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sg-form.md): How to complete the your Singapore sender ID registration form. - [Register a Sender ID with Singapore Network Information Centre (SGNIC)](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sg-sgnic.md): How to register with Singapore Network Information Centre (SGNIC). - [Singapore sender ID registration frequently asked questions](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sg-faq.md): Frequently asked questions for registering a Singapore sender ID. - [Spain sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-spain.md): How to register an alphanumeric sender ID for Spain through the CNMC National Alias Registry. - [Sri Lanka sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-sri-lanka.md): How to create sender ID registration for Sri Lanka. - [Thailand sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-thailand.md): How to create sender ID registration for Thailand. - [Turkey sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-turkey.md): How to create sender ID registration for Turkey. - [United Arab Emirates sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-united-arab-emirates.md): How to create sender ID registration for United Arab Emirates. ### [United Kingdom sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-uk.md) How to complete your United Kingdom sender ID registration. - [United Kingdom registration form](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-uk-form.md): How to complete the your United Kingdom sender ID registration form. - [Vietnam sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-vietnam.md): How to create sender ID registration for Vietnam. - [Zambia sender ID registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-zambia.md): How to create sender ID registration for Zambia. ### [Dedicated number registration forms](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-dedicated-number.md) How to register a dedicated number. - [Australia](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-australia.md): How to create a dedicated number for Australia. - [Austria](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-austria.md): How to create a dedicated number for Austria. - [Chile](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-chile.md): How to create a dedicated number for Chile. - [Denmark](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-denmark.md): How to create a dedicated number for Chile. - [Finland](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-finland.md): How to create a dedicated number for Finland. - [Germany](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-germany.md): How to register a short code for Germany. - [Hong Kong](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-hong-kong.md): How to create a dedicated number for Hong Kong. - [Hungary](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-hungary.md): How to create a dedicated number for Hungary. - [India](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-india.md): How to create a dedicated number for India. - [Italy](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-italy.md): How to create a dedicated number for Italy. - [Netherlands](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-netherlands.md): How to create a dedicated number for Netherlands. - [Norway](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-norway.md): How to create a dedicated number for Norway. - [Poland](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-poland.md): How to create a dedicated number for Poland. - [Portugal](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-portugal.md): How to create a dedicated number for Portugal. - [Spain](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-spain.md): How to create a dedicated number for Spain. - [Sweden](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-sweden.md): How to create a dedicated number for Sweden. - [United Kingdom](https://docs.aws.amazon.com/sms-voice/latest/userguide/dedicated-number-united-kingdom.md): How to create a dedicated number for United Kingdom. ### [United States 10DLC registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-10dlc.md) Learn about the process for how to create and register a 10DLC brand and 10DLC campaign. - [10DLC registration process](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-10dlc-setup.md): This section describes the process for how to register all 10DLC assets. - [10DLC brand registration form](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-10dlc-company.md): How to complete the your 10DLC brand registration. - [Resend a 10DLC brand email authentication](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-10dlc-auth.md): How to check your 10DLC brand two-factor authentication email. - [10DLC brand vetting form](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-10dlc-vetting.md): How to submit your 10DLC company/brand for vetting. - [10DLC campaign registration form](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-10dlc-register-campaign.md): After you've registered your company to use a 10DLC, you can register your 10DLC campaign. - [Associating a long code with a 10DLC campaign](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-10dlc-associate.md): This section describes the process for how to associate 10DLC phone number to a 10DLC campaign. - [10DLC cross-account access](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-10dlc-configure-cross-account-access.md): Follow these steps if you want any of your other accounts to access 10DLC numbers. ### [United States Toll-free number registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-tfn.md) Learn how to register a toll-free phone number in the AWS End User Messaging SMS console. - [US toll-free number registration form](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-tfn-register.md): How to complete the your toll-free phone number registration. - [Toll-free number registration rejection reasons](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-tfn-rejection-reason.md): Learn about why your registration was rejected and how to fix it. - [Toll-free number frequently asked questions](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-tfn-register-faq.md): Learn about frequently asked questions on the Toll-free registration process. - [TFN business verification](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-tfn-verification.md): Understand how business identity verification works for toll-free number registrations and how to resolve verification failures. ### [United States Short Code registration](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-us-short-code.md) Learn about US Short Code requirements, vetting process, and registration guidelines for SMS campaigns. - [Prepare for submission](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-us-short-code-prepare.md): Prepare documentation and review compliance requirements before submitting your US Short Code registration. - [Brand vetting](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-us-short-code-vetting.md): Learn about the brand vetting process required by the US Short Code Registry for SMS campaigns. - [United States Short Code registration form](https://docs.aws.amazon.com/sms-voice/latest/userguide/registrations-short-code.md): How to complete the your Short Code registration. ## [Registration support](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help.md) - [Opt-in requirements checklist](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-quickstart.md): Universal opt-in requirements applicable to all US registration types. - [Review criteria](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-review-criteria.md): The 8 evaluation steps reviewers use when assessing your registration. - [Rejection troubleshooting](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-rejection-troubleshooting.md): Denial reasons mapped to root causes and remediation steps for all US registration types. ### [Vertical guides](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-verticals.md) Industry-specific registration guidance for regulated and high-scrutiny verticals. - [Lenders](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-vertical-lenders.md): This guide covers registration requirements for direct lending organizations including mortgage lenders, auto lenders, personal loan providers, and other licensed financial institutions that originate loans directly to consumers. - [Insurance](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-vertical-insurance.md): This guide covers A2P SMS registration requirements specific to insurance brokers, agencies, and Managing General Agents (MGAs). - [Real estate](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-vertical-realty.md): This guide covers A2P SMS registration requirements specific to real estate brokerages, agents, and property management companies. - [Healthcare](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-vertical-healthcare.md): This guide covers A2P SMS registration requirements specific to healthcare providers, clinics, hospitals, and medical practices. - [Lead generation](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-vertical-leadgen.md): This guide clarifies the critical distinction between first-party lead nurturing (allowed) and third-party lead generation (restricted/prohibited) for A2P 10DLC registration. - [Hiring](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-vertical-hiring.md): This guide covers registration requirements for organizations that send employment-related messages. ### [Opt-in examples](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-optin-examples.md) Visual examples of compliant opt-in forms for common registration scenarios. - [Marketing](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-optin-marketing.md): A compliant marketing opt-in form where SMS consent is collected separately from the form submission and is never a condition of purchase. - [Transactional](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-optin-transactional.md): Compliant transactional opt-in forms for both optional and required phone number scenarios. - [Mixed use-case](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-optin-mixed.md): A compliant mixed use-case form that collects separate consent for transactional and marketing messages. - [Widget / ISV](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-optin-widget.md): A compliant embedded widget where the ISV is the message controller and all disclosures are visible within the widget. - [QR code](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-optin-qrcode.md): A compliant QR code signage piece with all required disclosures printed directly on the physical material. - [Inbound keyword](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-optin-keyword.md): A compliant promotional advertisement with keyword CTA and all required disclosures on the ad itself. - [Verbal script](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-optin-verbal.md): A compliant verbal script template for collecting SMS consent over the phone or in person. - [Age gate](https://docs.aws.amazon.com/sms-voice/latest/userguide/registration-help-optin-agegate.md): A compliant opt-in form for age-restricted content with full date-of-birth verification before SMS consent. ## [Two-way SMS messaging](https://docs.aws.amazon.com/sms-voice/latest/userguide/two-way-sms.md) - [Set up two-way SMS messaging for a phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/two-way-sms-phone-number.md): Add two-way messaging to a phone number in AWS End User Messaging SMS. - [Set up two-way SMS messaging for a phone pool](https://docs.aws.amazon.com/sms-voice/latest/userguide/two-way-sms-pool.md): Add two way messaging for a phone pool. - [IAM policies for Amazon SNS topics](https://docs.aws.amazon.com/sms-voice/latest/userguide/two-way-sms-iam-policy.md): How to add permissions for AWS End User Messaging SMS to access an existing Amazon SNS topic. - [Topic policies for Amazon SNS topics](https://docs.aws.amazon.com/sms-voice/latest/userguide/two-way-sms-iam-policy-auto.md): Learn how to allow AWS End User Messaging SMS to access an existing Amazon SNS topic. - [IAM policies for Connect Customer](https://docs.aws.amazon.com/sms-voice/latest/userguide/two-way-connect-iam-policy.md): Learn how to create an IAM role for Connect Customer to access AWS End User Messaging SMS - [Example two-way SMS message payload](https://docs.aws.amazon.com/sms-voice/latest/userguide/two-way-sms-payload.md): An example of a two-way SMS message that was received by an Amazon SNS topic. ## [Keywords](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords.md) - [Required opt-out keywords](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-required.md): Learn what the required opt out keywords are and how they must be respected when a customer sends them. - [Keyword actions](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-actions.md): Learn what actions can be performed when a customer sends you a message with a keyword. - [Add a keyword to a phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-manage-phone-number.md): How to add a keyword to a phone number. - [View the keywords used by a phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-phone-number-list.md): How to view all keywords associated to a phone number. - [Edit a keyword used by a phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-phone-number-edit.md): Learn how to edit a keyword used by a phone number in the AWS End User Messaging SMS console or AWS CLI. - [Delete a keyword from a phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-phone-number-delete.md): How to delete a keyword from a phone number. - [Add a keyword to a phone pool](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-pool-add.md): How to add a keyword to a phone pool. - [View keywords used by a phone pool](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-pool-list.md): How to view all keywords associated with a phone pool. - [Edit a keyword in a phone pool](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-pool-edit.md): How to edit a keyword in a phone pool. - [Delete a keyword from a phone pool](https://docs.aws.amazon.com/sms-voice/latest/userguide/keywords-pool-delete.md): How to delete a keyword from a phone pool. ## [Configuration sets](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets.md) - [Create a configuration set](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-set-create.md): Learn how to create a configuration set in the AWS End User Messaging SMS console and AWS CLI. - [Edit a configuration set](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-set-edit.md): How to edit a configuration set in AWS End User Messaging SMS. - [View all configuration sets](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-set-view.md): How to view all configuration sets in AWS End User Messaging SMS. - [Delete a configuration set](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-set-delete.md): How to delete a configuration set in AWS End User Messaging SMS. - [Manage tags for a configuration set](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-set-tags.md): Tags are pairs of keys and values that you can optionally apply to your AWS resources to control access or usage. - [Edit a configuration set protect configuration](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-set-edit-protect-configuration.md): How to change a configuration set's protect configuration in AWS End User Messaging SMS. ## [Event destinations](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-event-destinations.md) - [Event types](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-event-types.md): A list of all event types and their description for SMS, MMS, and voice. - [Example event data](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-event-format.md): Examples of SMS, MMS and voice events in AWS End User Messaging SMS ### [Set up Amazon CloudWatch event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-cloud-watch.md) Learn how to setup and use Amazon CloudWatch to log MMS, SMS, or voice events. - [IAM policy for Amazon CloudWatch](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-cloud-watch-creating-role.md): Learn how to create an IAM policy for CloudWatch logging. - [Create an Amazon CloudWatch event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-cloud-watch-add.md): Learn how to add CloudWatch logging to an AWS End User Messaging SMS configuration set. - [Edit an Amazon CloudWatch event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-cloud-watch-edit.md): Learn how to change CloudWatch logging for an AWS End User Messaging SMS configuration set. - [Delete an Amazon CloudWatch event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-cloud-watch-delete.md): Learn how to remove CloudWatch logging from an AWS End User Messaging SMS configuration set. ### [Set up Amazon Data Firehose event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-kinesis.md) Learn how to use Amazon Data Firehose to log MMS, SMS, or voice events. - [IAM policy for Amazon Data Firehose](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-kinesis-creating-role.md): Learn how to create an IAM policy for Amazon Data Firehose logging. - [Create an Amazon Data Firehose event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-set-kinesis-add.md): Learn how to add Amazon Data Firehose logging to an AWS End User Messaging SMS configuration set. - [Edit an Amazon Data Firehose event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-set-kinesis-edit.md): Learn how to change Amazon Data Firehose logging for an AWS End User Messaging SMS configuration set. - [Delete an Amazon Data Firehose event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-set-kinesis-delete.md): Learn how to remove Amazon Data Firehose logging from an AWS End User Messaging SMS configuration set. ### [Set up an Amazon SNS event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-sns.md) Learn how to use Amazon SNS to log MMS, SMS, or voice events. - [Amazon SNS access policy](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-sns-creating-role.md): Learn how to create an IAM policy for CloudWatch logging. - [Create an Amazon SNS event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-sns-add.md): Learn how to add Amazon SNS logging to an AWS End User Messaging SMS configuration set. - [Edit an Amazon SNS event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-sns-edit.md): Learn how to change Amazon SNS logging for an AWS End User Messaging SMS configuration set. - [Delete an Amazon SNS event destination](https://docs.aws.amazon.com/sms-voice/latest/userguide/configuration-sets-sns-delete.md): Learn how to delete Amazon SNS logging from an AWS End User Messaging SMS configuration set. ## [Opt-Out lists](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list.md) - [Required opt-out list keywords](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-keywords.md): Learn about the required opt-out keywords in AWS End User Messaging SMS - [Self managed opt-outs](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-self-managed.md): By default, when a customer sends a message that begins with HELP or STOP to one of your dedicated numbers, AWS End User Messaging SMS automatically replies with a customizable message. - [Set up self managed opt-outs](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-managed.md): Use AWS End User Messaging SMS to turn on self managed opt-outs. - [Create an opt-out list](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-create.md): Learn how to create an opt-out list in AWS End User Messaging SMS - [View origination identities](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-originators.md): Learn how to view the origination identities that use an opt-out list. - [View the details of an opt-out list](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-view.md): Learn how to view the details of an opt-out list. - [Add a destination phone number to an opt-out list](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-add-phone-number.md): Use AWS End User Messaging SMS to add a destination phone number to an opt-out list. - [Search for a destination phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-search.md): Learn hot to use the AWS End User Messaging SMS console to search for a destination phone numbers in an opt-out list. - [Remove a destination phone number](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-remove-phone-number.md): Learn how to use AWS End User Messaging SMS to remove a destination phone number from an opt-out list. - [Delete an opt-out list](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-delete.md): Use AWS End User Messaging SMS to delete an opt-out list. - [Manage tags for an opt-out list](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-tags.md): Tags are pairs of keys and values that you can optionally apply to your AWS resources to control access or usage. - [List shared opt-out lists](https://docs.aws.amazon.com/sms-voice/latest/userguide/opt-out-list-shared.md): How to list all of the opt-out lists that are shared by AWS RAM using the AWS CLI ## [Message feedback](https://docs.aws.amazon.com/sms-voice/latest/userguide/message-feedback.md) - [Enable message feedback for a configuration set](https://docs.aws.amazon.com/sms-voice/latest/userguide/message-feedback-configuraiton-set-enable.md): Learn how to enable message feedback for a configuration set. - [Send a message with message feedback](https://docs.aws.amazon.com/sms-voice/latest/userguide/message-feedback-api-enable.md): Learn how to send a message with message feedback enabled. - [Change a message feedback status record](https://docs.aws.amazon.com/sms-voice/latest/userguide/message-feedback-change-status.md): Learn how to set a message as received or failed with message feedback. ## [Fraud Protection](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect.md) ### [Protect configuration](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-configuration.md) Use protect configurations to control which destination countries AWS End User Messaging SMS can send your messages to. - [Create a protect configuration](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-configuration-create.md): Create a protect configuration in AWS End User Messaging SMS. - [Change country rules](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-configuration-edit-countries.md): Change the countries you can send messages to with a protect configuration. - [Change association](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-configuration-edit-association.md): Change the association of a protect configuration and configuration set. - [Delete a protect configuration](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-configuration-delete.md): Delete a protect configuration in AWS End User Messaging SMS. - [Set up deletion protection](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-configuration-deletion-protection.md): Use deletion protection to prevent accidental deletion of your protect configuration. - [Rename a protect configuration](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-configuration-change-name.md): Learn how to rename a protect configuration in AWS End User Messaging SMS. - [Manage tags for a protect configuration](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-configuration-tags.md): Tags are pairs of keys and values that you can optionally apply to your AWS resources to control access or usage. - [Country rule modes](https://docs.aws.amazon.com/sms-voice/latest/userguide/filter-and-monitor-messages.md): Learn how to use filter and monitor modes in AWS End User Messaging SMS. - [View protect metrics](https://docs.aws.amazon.com/sms-voice/latest/userguide/filter-and-monitor-messages-monitor.md): Learn how to View filter and monitor mode metrics in AWS End User Messaging SMS. ### [Phone number override rules](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-rule-override.md) Learn how to use phone number overrides with protect configurations to control which destination phone number AWS End User Messaging SMS can send your messages to. - [How phone number override rules are processed](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-rule-override-rules-processing.md): Use phone number overrides with protect configurations to control which destination phone number AWS End User Messaging SMS can send your messages to. - [Create a phone number override rule](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-rule-override-rules-create.md): Learn how to create a country rule override in AWS End User Messaging SMS. - [Query phone number override rule](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-rule-override-rules-querying.md): Learn how to query country rule overrides. - [Edit a phone number override rule](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-rule-override-rules-update.md): Learn how to edit phone number override rules in AWS End User Messaging SMS. - [Delete a phone number override rule](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-rule-override-rules-delete.md): Learn how to delete phone number override rules in AWS End User Messaging SMS. - [Managing unexpected blocks](https://docs.aws.amazon.com/sms-voice/latest/userguide/protect-unexpected-blocks.md): Learn how to identify and resolve unexpected blocks when using Filter mode in AWS End User Messaging SMS Protect. ## [Notify](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify.md) - [Getting started with Notify](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-getting-started.md): Learn how to create a Notify configuration and send your first OTP message. - [Managing Notify configurations](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-configurations.md): Learn how to create, view, update, and delete Notify configurations. - [Working with Notify templates](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-templates.md): Learn about pre-approved Notify templates and how to browse and use them. - [Notify tiers](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-tiers.md): Learn about Notify Basic and Advanced tiers, their capabilities, and how to upgrade. - [Sending messages with Notify](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-send-messages.md): Learn how to send templated SMS and voice messages using Notify. - [Using dedicated numbers with Notify](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-dedicated-numbers.md): Learn how to use your own phone numbers alongside AWS-managed identities with Notify. - [Notify supported countries](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-countries.md): Learn which countries support Notify messaging and how to check availability. - [Notify spend limits](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-spend-limits.md): Learn how to manage monthly spend limits for Notify messaging. - [Notify quotas and limits](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-quotas.md): Learn about the default quotas, rate limits, and country restrictions for Notify. - [Notify mobile carrier prerequisites](https://docs.aws.amazon.com/sms-voice/latest/userguide/notify-compliance.md): Learn about the mobile carrier prerequisites for terms, privacy, and opt-in when using AWS Notify. ## [Understanding SMS billing and usage reports](https://docs.aws.amazon.com/sms-voice/latest/userguide/sms-billing.md) - [Tag AWS End User Messaging SMS resources for billing](https://docs.aws.amazon.com/sms-voice/latest/userguide/sms-billing-tag.md): How to tag resources for billing ## [Requesting support](https://docs.aws.amazon.com/sms-voice/latest/userguide/awssupport.md) - [Requesting a spending quota change](https://docs.aws.amazon.com/sms-voice/latest/userguide/awssupport-spend-threshold.md): To request an increase to your monthly SMS spending quota, open a case with Support, and provide the required information. ## [Security](https://docs.aws.amazon.com/sms-voice/latest/userguide/security.md) - [Data protection](https://docs.aws.amazon.com/sms-voice/latest/userguide/data-protection.md): Learn how the AWS shared responsibility model applies to data protection in AWS End User Messaging SMS. ### [Identity and access management](https://docs.aws.amazon.com/sms-voice/latest/userguide/security-iam.md) How to authenticate requests and manage access your AWS End User Messaging SMS resources. - [How AWS End User Messaging SMS works with IAM](https://docs.aws.amazon.com/sms-voice/latest/userguide/security_iam_service-with-iam.md): Before you use IAM to manage access to AWS End User Messaging SMS, learn what IAM features are available to use with AWS End User Messaging SMS. - [Identity-based policy examples](https://docs.aws.amazon.com/sms-voice/latest/userguide/security_iam_id-based-policy-examples.md): By default, users and roles don't have permission to create or modify AWS End User Messaging SMS resources. - [AWS managed policies](https://docs.aws.amazon.com/sms-voice/latest/userguide/security-iam-awsmanpol.md): Learn about AWS managed policies for AWS End User Messaging SMS and recent changes to those policies. - [Using service-linked roles](https://docs.aws.amazon.com/sms-voice/latest/userguide/using-service-linked-roles.md): How to use service-linked roles to give AWS End User Messaging SMS access to resources in your AWS account. - [Troubleshooting](https://docs.aws.amazon.com/sms-voice/latest/userguide/security_iam_troubleshoot.md): Use the following information to help you diagnose and fix common issues that you might encounter when working with AWS End User Messaging SMS and IAM. - [AWS End User Messaging SMS policy actions](https://docs.aws.amazon.com/sms-voice/latest/userguide/permissions-actions.md): Manage AWS End User Messaging SMS access by adding actions to AWS End User Messaging SMS policies for users and resources in your AWS account. - [Compliance validation](https://docs.aws.amazon.com/sms-voice/latest/userguide/compliance-validation.md): Learn what AWS services are in scope of a specific compliance program. - [Resilience](https://docs.aws.amazon.com/sms-voice/latest/userguide/disaster-recovery-resiliency.md): Learn how AWS architecture supports data redundancy, and learn about specific AWS End User Messaging SMS features for data resiliency. - [Infrastructure Security](https://docs.aws.amazon.com/sms-voice/latest/userguide/infrastructure-security.md): Learn how AWS End User Messaging SMS isolates service traffic. - [Configuration and vulnerability analysis in AWS End User Messaging SMS](https://docs.aws.amazon.com/sms-voice/latest/userguide/vulnerability-analysis-and-management.md): Learn how configuration and vulnerability analysis in AWS End User Messaging SMS. - [Cross-service confused deputy prevention](https://docs.aws.amazon.com/sms-voice/latest/userguide/cross-service-confused-deputy-prevention.md): The confused deputy problem is a security issue where an entity that doesn't have permission to perform an action can coerce a more-privileged entity to perform the action. - [Security best practices](https://docs.aws.amazon.com/sms-voice/latest/userguide/security-best-practices.md): AWS End User Messaging SMS security best practices. - [SMS protocol security considerations](https://docs.aws.amazon.com/sms-voice/latest/userguide/security-protocol-considerations.md): SMS protocol considerations for security. - [SMS protocol security best practices](https://docs.aws.amazon.com/sms-voice/latest/userguide/security-protocol-best-practices.md): SMS protocol best practices for security. ## [Monitoring](https://docs.aws.amazon.com/sms-voice/latest/userguide/monitoring-overview.md) - [Monitoring with CloudWatch](https://docs.aws.amazon.com/sms-voice/latest/userguide/monitoring-cloudwatch.md): You can monitor AWS End User Messaging SMS using CloudWatch, which collects raw data and processes it into readable, near real-time metrics. - [Create CloudWatch Alarms](https://docs.aws.amazon.com/sms-voice/latest/userguide/monitoring-sms-cw.md): Create CloudWatch Alarms to monitor AWS End User Messaging SMS metrics - [Monitoring spending](https://docs.aws.amazon.com/sms-voice/latest/userguide/monitor-spending.md): Use CloudWatch to monitor the amount of money that you spend when you send SMS or voice messages through AWS End User Messaging SMS. - [CloudTrail logs](https://docs.aws.amazon.com/sms-voice/latest/userguide/logging-using-cloudtrail.md): Learn about logging AWS End User Messaging SMS with AWS CloudTrail. - [Using EventBridge](https://docs.aws.amazon.com/sms-voice/latest/userguide/monitor-event-bridge.md): Use EventBridge to monitor SMS, MMS, and voice events. ## Full content The entire guide is also available as a single markdown file, useful for feeding the full guide to an LLM in one pass: - [Complete guide (single file)](https://docs.aws.amazon.com/sms-voice/latest/userguide/full.md)