Supported countries and regions for voice
You can use the voice channel to send voice messages to recipients all around the world. However, in some countries and regions, you have to use a local phone number in order to make automated calls, such as the calls that you make by using the Amazon Pinpoint SMS voice channel. You can obtain local phone numbers, also referred to as long codes, directly from AWS for several countries and regions.
The following table lists the countries that you can obtain local phone numbers in to use the voice channel. If a country or region isn't listed in this table, you might still be able to send voice messages to recipients in that country or region.
If the value in the Local address required column is Yes, then you must request the long code by creating a case in the AWS Support Center Console. For more information, see . If the value in the Local address required column is No, you can lease local phone numbers directly through the Amazon Pinpoint SMS console.
| Country or Region | Local address required? |
|---|---|
| Argentina | Yes |
| Australia | Yes |
| Austria | No |
| Bahrain | Yes |
| Barbados | No |
| Brazil | No |
| Bulgaria | Yes |
| Burkina Faso | No |
| Canada | No |
| Cayman Islands | No |
| Chile | No |
| Colombia | No |
| Cambodia | Yes |
| Croatia | Yes |
| Cyprus | No |
| Dominican Republic | No |
| Ecuador | No |
| El Salvador | No |
| Finland | Yes |
| Germany | Yes |
| Greece | Yes |
| Grenada | No |
| Guatemala | No |
| Hungary | Yes |
| Iceland | Yes |
| Indonesia | No |
| Ireland | Yes |
| Israel | No |
| Italy | Yes |
| Jamaica | No |
| Kazakhstan | Yes |
| Kenya | No |
| Latvia | Yes |
| Lithuania | No |
| Luxembourg | Yes |
| Mali | Yes |
| Mexico | Yes |
| Moldova | Yes |
| New Zealand | No |
| Nicaragua | Yes |
| Norway | Yes |
| Peru | No |
| Philippines | No |
| Poland | Yes |
| Puerto Rico | No |
| Romania | Yes |
| Slovakia | Yes |
| Slovenia | Yes |
| South Africa | Yes |
| Switzerland | Yes |
| Taiwan | Yes |
| Tajikistan | Yes |
| Thailand | Yes |
| Trinidad and Tobago | No |
| United Kingdom | No |
| United States | No |
| Uruguay | Yes |
| Venezuela | Yes |
| Vietnam | No |
