Understanding the AWS Snowcone Ordering Process
There are two options when ordering an AWS Snowcone. You can order through the AWS Snow Family Management Console or you can use the job management API (JMAPI).
Understanding the Shipping Process
In this section you will find information about how shipping is
handled for an AWS Snowcone device, and a list AWS Regions that are supported. For
information about supported Regions and endpoints, see AWS Snow Family
endpoints and quotas in the AWS General Reference. The shipping
rate you choose for a job applies to sending and receiving the Snowcone device used for
that job. For information about shipping charges, see AWS Snowcone pricing
Note
Snowcone devices can only be used to import or export data within the AWS Region where the devices were ordered.
Returning a Snowcone Device
The prepaid shipping information on the E Ink display contains the correct address to return the device. For information about how to return your Snowcone device, see Shipping Carriers. The Snowcone device is delivered to an AWS sorting facility and forwarded to the AWS data center. Package tracking is available through your region's carrier. You can track status changes for your job by using the AWS Snow Family Management Console.
Important
Unless personally instructed otherwise by AWS, don't affix a separate shipping label to the Snowcone device. Always use the shipping label that is displayed on the device's E Ink display.