Contact AWS Support

Create a case

1. Sign in to Support Center.

2. Choose Create case.

How can we help?

1. Choose Technical.

2. For Service, choose Solutions.

3. For Category, choose Other Solutions.

4. For Severity, choose the option that best matches your use case.

5. When you enter the Service, Category, and Severity, the interface populates links to common troubleshooting questions.

If you cannot resolve your question with these links, choose Next step: Additional information.

Additional information

1. For Subject, enter text summarizing your question or issue.

2. For Description, describe the issue in detail.

3. Choose Attach files.

4. Attach the information that AWS Support needs to process the request.

Help us resolve your case faster

1. Enter the requested information.

2. Choose Next step: Solve now or contact us.

Solve now or contact us

Review the Solve now solutions.

If you cannot resolve your issue with these solutions, choose Contact us, enter the requested information, and choose Submit.