You can use Systems Manager OpsCenter to centrally manage OpsItems across multiple AWS accounts in a selected AWS Region. This feature is available after you set up your organization in AWS Organizations. AWS Organizations is an account management service that enables you to consolidate multiple AWS accounts into an organization that you create and centrally manage. AWS Organizations includes account management and consolidated billing capabilities that enable you to better meet the budgetary, security, and compliance needs of your business. For more information, see What is AWS Organizations? in the AWS Organizations User Guide
Users who belong to the AWS Organizations management account can set up a delegated administrator account for Systems Manager. In the context of OpsCenter, delegated administrators can create, edit, and view OpsItems in member accounts. The delegated administrator can also use Systems Manager Automation runbooks to bulk resolve OpsItems or remediate issues with AWS resources that are generating OpsItems.
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You can assign only one account as the delegated administrator for Systems Manager. For more information, see Creating an AWS Organizations delegated administrator for Systems Manager.
Systems Manager offers the following methods for setting up OpsCenter to centrally manage OpsItems across multiple AWS accounts.
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Quick Setup: Quick Setup, a tool in Systems Manager, simplifies set up and configuration tasks for Systems Manager tools. For more information, see AWS Systems Manager Quick Setup.
Quick Setup for OpsCenter helps you complete the following tasks for managing OpsItems across accounts:
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Registering an account as the delegated administrator (if the delegated administrator hasn't already been designated)
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Creating required AWS Identity and Access Management (IAM) policies and roles
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Specifying an AWS Organizations organization or organizational units (OUs) where a delegated administrator can manage OpsItems across accounts
For more information, see (Optional) Configure OpsCenter to manage OpsItems across accounts by using Quick Setup.
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Quick Setup isn't available in all AWS Regions where Systems Manager is currently available. If Quick Setup isn't available in a Region where you want to use it to configure OpsCenter to centrally manage OpsItems across multiple accounts, then you must use the manual method. To view a list of AWS Regions where Quick Setup is available, see Availability of Quick Setup in AWS Regions.
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Manual set up: If Quick Setup isn't available in the Region where you want to configure OpsCenter to centrally manage OpsItems across accounts, then you can use the manual procedure to do so. For more information, see (Optional) Manually set up OpsCenter to centrally manage OpsItems across accounts.
