Using roles to create operational insight OpsItems in Systems Manager OpsCenter

Systems Manager uses the service-linked role named AWSServiceRoleForAmazonSSM_OpsInsights. AWS Systems Manager uses this IAM service role to create and update operational insight OpsItems in Systems Manager OpsCenter.

AWSServiceRoleForAmazonSSM_OpsInsights service-linked role permissions for Systems Manager operational insight OpsItems

The AWSServiceRoleForAmazonSSM_OpsInsights service-linked role trusts the following services to assume the role:

• opsinsights.ssm.amazonaws.com

The role permissions policy allows Systems Manager to complete the following actions on the specified resources:

{
	"Version": "2012-10-17",
	"Statement": [
		{
			"Sid": "AllowCreateOpsItem",
			"Effect": "Allow",
			"Action": [
				"ssm:CreateOpsItem",
				"ssm:AddTagsToResource"
			],
			"Resource": "*"
		},
		{
			"Sid": "AllowAccessOpsItem",
			"Effect": "Allow",
			"Action": [
				"ssm:UpdateOpsItem",
				"ssm:GetOpsItem"
			],
			"Resource": "*",
			"Condition": {
				"StringEquals": {
					"aws:ResourceTag/SsmOperationalInsight": "true"
				}
			}
		}
	]
}

You must configure permissions to allow an IAM entity (such as a user, group, or role) to create, edit, or delete a service-linked role. For more information, see Service-linked role permissions in the IAM User Guide.

Creating the AWSServiceRoleForAmazonSSM_OpsInsights service-linked role for Systems Manager

You must create a service-linked role. If you enable operational insights by using Systems Manager in the AWS Management Console, you can create the service-linked role by choosing the Enable button.

Editing the AWSServiceRoleForAmazonSSM_OpsInsights service-linked role for Systems Manager

Systems Manager does not allow you to edit the AWSServiceRoleForAmazonSSM_OpsInsights service-linked role. After you create a service-linked role, you cannot change the name of the role because various entities might reference the role. However, you can edit the description of the role using IAM. For more information, see Editing a service-linked role in the IAM User Guide.

Deleting the AWSServiceRoleForAmazonSSM_OpsInsights service-linked role for Systems Manager

If you no longer need to use a feature or service that requires a service-linked role, we recommend that you delete that role. That way you don’t have an unused entity that is not actively monitored or maintained. However, you must clean up your service-linked role before you can manually delete it.

Cleaning up the AWSServiceRoleForAmazonSSM_OpsInsights service-linked role

Before you can use IAM to delete the AWSServiceRoleForAmazonSSM_OpsInsights service-linked role, you must first deactivate operational insights in Systems Manager OpsCenter. For more information, see Analyzing operational insights to reduce OpsItems.

Manually delete the AWSServiceRoleForAmazonSSM_OpsInsights service-linked role

Use the IAM console, the AWS CLI, or the AWS API to delete the AWSServiceRoleForAmazonSSM_OpsInsights service-linked role. For more information, see Deleting a service-linked role in the IAM User Guide.

Supported Regions for the Systems Manager  AWSServiceRoleForAmazonSSM_OpsInsights service-linked role

Systems Manager does not support using service-linked roles in every Region where the service is available. You can use the AWSServiceRoleForAmazonSSM_OpsInsights role in the following Regions.

Region name	Region identity	Support in Systems Manager
US East (N. Virginia)	us-east-1	Yes
US East (Ohio)	us-east-2	Yes
US West (N. California)	us-west-1	Yes
US West (Oregon)	us-west-2	Yes
Asia Pacific (Mumbai)	ap-south-1	Yes
Asia Pacific (Tokyo)	ap-northeast-1	Yes
Asia Pacific (Seoul)	ap-northeast-2	Yes
Asia Pacific (Singapore)	ap-southeast-1	Yes
Asia Pacific (Sydney)	ap-southeast-2	Yes
Asia Pacific (Hong Kong)	ap-east-1	Yes
Canada (Central)	ca-central-1	Yes
Europe (Frankfurt)	eu-central-1	Yes
Europe (Ireland)	eu-west-1	Yes
Europe (London)	eu-west-2	Yes
Europe (Paris)	eu-west-3	Yes
Europe (Stockholm)	eu-north-1	Yes
Europe (Milan)	eu-south-1	Yes
South America (São Paulo)	sa-east-1	Yes
Middle East (Bahrain)	me-south-1	Yes
Africa (Cape Town)	af-south-1	Yes
AWS GovCloud (US)	us-gov-west-1	Yes
AWS GovCloud (US)	us-gov-east-1	Yes