UtteranceEvent - Amazon Transcribe

UtteranceEvent

Contains set of transcription results from one or more audio segments, along with additional information about the parameters included in your request. For example, channel definitions, partial result stabilization, sentiment, and issue detection.

Contents

BeginOffsetMillis

The time, in milliseconds, from the beginning of the audio stream to the start of the UtteranceEvent.

Type: Long

Required: No

EndOffsetMillis

The time, in milliseconds, from the beginning of the audio stream to the start of the UtteranceEvent.

Type: Long

Required: No

Entities

Contains entities identified as personally identifiable information (PII) in your transcription output.

Type: Array of CallAnalyticsEntity objects

Required: No

IsPartial

Indicates whether the segment in the UtteranceEvent is complete (FALSE) or partial (TRUE).

Type: Boolean

Required: No

IssuesDetected

Provides the issue that was detected in the specified segment.

Type: Array of IssueDetected objects

Required: No

Items

Contains words, phrases, or punctuation marks that are associated with the specified UtteranceEvent.

Type: Array of CallAnalyticsItem objects

Required: No

ParticipantRole

Provides the role of the speaker for each audio channel, either CUSTOMER or AGENT.

Type: String

Valid Values: AGENT | CUSTOMER

Required: No

Sentiment

Provides the sentiment that was detected in the specified segment.

Type: String

Valid Values: POSITIVE | NEGATIVE | MIXED | NEUTRAL

Required: No

Transcript

Contains transcribed text.

Type: String

Required: No

UtteranceId

The unique identifier that is associated with the specified UtteranceEvent.

Type: String

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: