Step 3: (Optional) authorize the Shield Response Team (SRT)
One of the benefits of AWS Shield Advanced is support from the Shield Response Team (SRT). When you experience
a potential DDoS attack, you can contact the AWS Support Center
You authorize and contact the SRT at the account level. That is, the account owner, not the Firewall Manager administrator, must perform the following steps to authorize the SRT to mitigate potential attacks. The Firewall Manager administrator can authorize the SRT only for accounts that they own. Likewise, only the account owner can contact the SRT for support.
Note
To use the services of the SRT, you must be subscribed to the Business Support
plan
To authorize the SRT to mitigate potential attacks on your behalf, follow the instructions in Shield Response Team (SRT) support. You can change SRT access and permissions at any time by using the same steps.
Continue to Step 4: Configure Amazon SNS notifications and Amazon CloudWatch alarms.