OPS02-BP06 Mechanisms exist to request additions, changes, and exceptions - AWS Well-Architected Framework (2022-03-31)
Implementation guidance

OPS02-BP06 Mechanisms exist to request additions, changes, and exceptions

You are able to make requests to owners of processes, procedures, and resources. Make informed decisions to approve requests where viable and determined to be appropriate after an evaluation of benefits and risks.

Benefits of establishing this best practice: It’s critical that mechanisms exist to request additions, changes, and exceptions in support of teams’ activities. Without this option, current state become a constraint on innovation.

Level of risk exposed if this best practice is not established: Medium

Implementation guidance

  • Mechanisms exist to request additions, changes, and exceptions: When standards are rigid innovation is constrained. Provide mechanisms for members of your organization to make requests to owners of processes, procedures, and resources in support of their business needs.