OPS11-BP05 Define drivers for improvement
Identify drivers for improvement to help you evaluate and prioritize opportunities.
On AWS, you can aggregate the logs of all your operations activities, workloads, and infrastructure to create a detailed activity history. You can then use AWS tools to analyze your operations and workload health over time (for example, identify trends, correlate events and activities to outcomes, and compare and contrast between environments and across systems) to reveal opportunities for improvement based on your drivers.
You should use CloudTrail to track API activity (through the AWS Management Console, CLI, SDKs, and APIs) to know what is happening across your accounts. Track your AWS developer Tools deployment activities with CloudTrail and CloudWatch. This will add a detailed activity history of your deployments and their outcomes to your CloudWatch Logs log data.
Export
your log data to Amazon S3 for long-term storage. Using
AWS Glue
Common anti-patterns:
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You have a script that works but is not elegant. You invest time in rewriting it. It is now a work of art.
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Your start-up is trying to get another set of funding from a venture capitalist. They want you to demonstrate compliance with PCI DSS. You want to make them happy so you document your compliance and miss a delivery date for a customer, losing that customer. It wasn't a wrong thing to do but now you wonder if it was the right thing to do.
Benefits of establishing this best practice: By determining the criteria you want to use for improvement, you can minimize the impact of event based motivations or emotional investment.
Level of risk exposed if this best practice is not established: Medium
Implementation guidance
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Understand drivers for improvement: You should only make changes to a system when a desired outcome is supported.
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Desired capabilities: Evaluate desired features and capabilities when evaluating opportunities for improvement.
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Unacceptable issues: Evaluate unacceptable issues, bugs, and vulnerabilities when evaluating opportunities for improvement.
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Compliance requirements: Evaluate updates and changes required to maintain compliance with regulation, policy, or to remain under support from a third party, when reviewing opportunities for improvement.
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Resources
Related documents:
