[O.CM.9] Optimize alerts to prevent fatigue and minimize monitoring costs

Category: RECOMMENDED

Reduce the number of ineffective alerts as well as the costs associated with monitoring by optimizing rules and thresholds for alerts based on business impact and issue severity. By continuously refining rules and thresholds for alerts, teams can minimize unnecessary notifications, reducing the time and resources spent on non-critical issues. This helps teams focus on high-impact issues, enhancing productivity and efficiency.

Set up alert rules and thresholds based on the severity and business impact of potential issues. Teams should leverage cost-effective methods for delivering notifications, and work to reduce the amount of false positive notifications. Regular reviews and adjustments of these rules and thresholds should be done based on usage patterns to further minimize costs, while still ensuring that teams are alerted to critical issues in a timely and effective manner.

Implementing intelligent alerting strategies, such as alert deduplication, aggregation, and comprehensive data visualization can help to reduce cost, alert fatigue, and data overload that comes with having too many alerts.