[OA.STD.8] Promote cognitive diversity within teams - DevOps Guidance

[OA.STD.8] Promote cognitive diversity within teams

Category: RECOMMENDED

Optimized DevOps teams should remain small and agile in how they deliver their products. This approach requires team members to have a wide range of cross-functional skills, from software development and testing to operations and security. Having a diverse mix of skills, experiences, and backgrounds within the team helps them effectively innovate to solve complex problems and better mimic the personas and culture of their users.

Promote cognitive diversity within small teams by including members with varied ethnic, cultural, regional, gender, age, and other backgrounds. Avoid hiring bias and promote diversity and inclusion when forming teams. Implement inclusive hiring practices, such as blind resume screening and diverse interview panels. Encourage cross-functional collaboration and knowledge sharing so that teams can frequently gain the perspectives of others.

Aim to maintain strong cognitive diversity by regularly assessing the diversity of the team and identifying any potential gaps. This can be done through team surveys, diversity and inclusion training, and ongoing monitoring and evaluation. Additionally, invest in security training and awareness programs, equipping your team members with the knowledge and skills to identify and mitigate security risks. Doing so enhances the overall security posture and culture of the organization.

By creating teams that embrace cognitive diversity, organizations can improve innovation, creativity, and problem solving, leading to better outcomes for the organization and its customers.

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