Operating model 2 by 2 representations - Operational Excellence Pillar

Operating model 2 by 2 representations

These operating model 2 by 2 representations are illustrations to help you understand the relationships between teams in your environment. These diagrams focus on who does what and the relationships between teams, but we will also discuss governance and decision making in context of these examples.

Your teams may have responsibilities in multiple parts of multiple models depending on the workloads they support. You may wish to break out more specialized discipline areas than the high-level ones described. There is the potential for endless variation on these models as you separate or aggregate activities, or overlay teams and provide more specific detail.

You may identify that you have overlapping or unrecognized capabilities across teams that can provide additional advantage, or lead to efficiencies. You may also identify unsatisfied needs in your organization that you can plan to address.

When evaluating organizational change, examine the trade-offs between models, where your individual teams exist within the models (now and after the change), how your teams’ relationship and responsibilities will change, and if the benefits merit the impact on your organization.

You can be successful using each of the following four operating models. Some models are more appropriate for specific use cases or at specific points in your development. Some of these models may provide advantages over the ones in use in your environment.