Conclusion

This document described how AWS built Operational Readiness Reviews as a mechanism to achieve smaller, fewer, and shorter incidents without slowing builders down. The ORR mechanism consists of a tool that builders are driven to adopt, and then the results of the process are inspected. Based on the inspection, the mechanism is iterated and improved upon so that its effectiveness in achieving the desired results can be measured.

ORRs can be an effective mechanism that you can use to prevent the reoccurence of known causes of impact as part of the Well-Architected Framework. Use ORRs as focused reviews supporting the Operational Excellence and Reliability pillars of the Well-Architected Framework to make your workloads more resilient to failures and create a culture of operational excellence. To get started building an ORR program, contact your AWS account team.