This whitepaper contains additional guidance not found in the SaaS Lens of the AWS Well-Architected Tool.
Operational excellence pillar
The operational excellence pillar includes the ability to run and monitor systems to deliver business value and to continually improve supporting processes and procedures.
The operational excellence pillar provides an overview of design principles, best practices, and questions. You can find prescriptive guidance on implementation in the Operational Excellence Pillar whitepaper.