SCREL02-BP01 Integrate shipment tracking solutions, providing real-time visibility through IoT devices and logistics APIs - Supply Chain Lens
Implementation guidance

SCREL02-BP01 Integrate shipment tracking solutions, providing real-time visibility through IoT devices and logistics APIs

Integrate comprehensive shipment tracking solutions with core supply chain systems to create end-to-end visibility across transportation networks, warehouses, and last-mile delivery operations. Deploy IoT devices such as GPS trackers, temperature sensors, and shock monitors to capture real-time condition and location data from shipments, while establishing API connections with logistics partners to incorporate their tracking information into a unified visibility system. Implement geofencing capabilities to automatically trigger notifications and workflow actions when shipments enter or exit predefined geographic boundaries, enabling proactive exception management.

This enhanced visibility infrastructure provides stakeholders with accurate estimated arrival times, condition monitoring, and chain-of-custody verification, significantly improving customer experience while reducing operational uncertainty.

Desired outcome: A fully transparent supply chain where all stakeholders have real-time access to shipment information, enhancing accountability and responsiveness.

Benefits of establishing this best practice: Improves customer satisfaction, reduces operational inefficiencies, and enables better decision-making in case of delays.

Level of risk exposed if this best practice is not established: Medium

Implementation guidance

End-to-end visibility requires integrating IoT devices and logistics APIs into the supply chain. AWS IoT FleetWise can be used to gather vehicle and shipment data, while dashboards created with QuickSight provide stakeholders with real-time insights. Providing customers with tracking links further enhances transparency.

Implementation steps

  1. Deploy IoT tracking devices: Use AWS IoT FleetWise for collecting shipment data.

  2. Create visualization dashboards: Use QuickSight to display real-time shipment data.

  3. Provide customer tracking: Share real-time tracking links with customers for enhanced transparency.

  4. Monitor visibility systems: Regularly assess the visibility tools for accuracy and efficiency.