Managed Services Access - AWS Security Incident Response Guide

Managed Services Access

Your organization may already be partnered with an information technology provider that manages services and solutions on your behalf. These partners have a shared responsibility in supporting the security of your organization, and it's important to clearly understand this relationship before an anomaly occurs. Whether you already work with an AWS Managed Service Provider (MSP) Partner, or AWS Managed Services, or a managed security services partner, you must identify the responsibilities of each partner as they relate to your cloud environments, what access the providers already have to your cloud services, what access they need, and points-of-contact or escalation paths for when you need their assistance. Finally, you should practice this with your partner to make sure that your response plans are predictable and successful.