This guide provides documentation for the AWS version of Wickr. If you're using the on-premises version of Wickr, see Enterprise Administration Guide.
Ports and domains to allow list
Allow list the following ports and domains to ensure Wickr functions correctly:
Ports
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TCP port 443 (for messages and attachments)
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UDP ports 16384-16584 (for calling)
Regional Domains
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Asia Pacific (Singapore): api.messaging.wickr.ap-southeast-1.amazonaws.com
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Asia Pacific (Sydney): api.messaging.wickr.ap-southeast-2.amazonaws.com
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Asia Pacific (Tokyo): api.messaging.wickr.ap-northeast-1.amazonaws.com
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Canada (Central): api.messaging.wickr.ca-central-1.amazonaws.com
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Europe (Frankfurt): api.messaging.wickr.eu-central-1.amazonaws.com
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Europe (London): api.messaging.wickr.eu-west-2.amazonaws.com
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Europe (Stockholm): api.messaging.wickr.eu-north-1.amazonaws.com
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US East (N. Virginia): gw-pro-prod.wickr.com, api.messaging.wickr.us-east-1.amazonaws.com
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AWS GovCloud (US-West): api.messaging.wickr.us-gov-west-1.amazonaws.com
Registration and verification emails are sent from donotreply@wickr.email.
If you need to allow list all possible calling server IP addresses, you will need to
download the AllowlistWickr.txt
