Troubleshooting AWS Wickr identity and access - AWS Wickr

Troubleshooting AWS Wickr identity and access

Use the following information to help you diagnose and fix common issues that you might encounter when working with Wickr and IAM.

I am not authorized to perform an administrative action in the AWS Management Console for Wickr

If the AWS Management Console for Wickr tells you that you're not authorized to perform an action, then you must contact your administrator for assistance. Your administrator is the person that provided you with your sign-in credentials.

The following example error occurs when the mateojackson IAM user tries to use the AWS Management Console for Wickr to create, manage, or view Wickr networks in the AWS Management Console for Wickr but does not have the wickr:CreateAdminSession and wickr:ListNetworks permissions.

User: arn:aws:iam::123456789012:user/mateojackson is not authorized to perform: wickr:ListNetworks

In this case, Mateo asks his administrator to update his policies to allow him to access the AWS Management Console for Wickr using the wickr:CreateAdminSession and wickr:ListNetworks actions. For more information, see Identity-based policy examples for AWS Wickr and AWS managed policy: AWSWickrFullAccess.