This guide provides documentation for AWS Wickr. For Wickr Enterprise, which is the on-premises version of Wickr, see Enterprise Administration Guide.
AWS Wickr Device sync
You can sync existing data from your original device to a new device.
Note
You must have both devices available and already have a Wickr account, and the AWS Wickr app installed on your original device.
To sync your device using a QR code, complete the following procedure.
Note
You must have a camera on your original device to sync using a QR code.
-
On your new device, sign in to the Wickr client.
-
On the Transfer account and messages page, choose Scan QR code.
A QR code page appears.
-
Open the Wickr app on your original device.
-
In the notification window, choose Approve.
-
Hold the QR code on the new device in front of the camera of the original device.
The Wickr app will automatically begin to sync your existing data to your new device.
-
When the sync is complete, a Welcome to AWS Wickr window appears on your new device.
To sync your device manually entering a code, complete the following procedure.
-
On your new device, sign in to the Wickr client.
-
On the Transfer account and messages page, choose Enter code.
A window with a code appears.
-
Open the Wickr app on your original device.
-
In the notification window, choose Approve.
-
On the Enter Code Manually page, enter the first six characters of the code displayed on your new device. Confirm that the codes match visually, and then choose Continue.
The Wickr app will automatically begin to sync your existing data to your new device.
-
When the sync is complete, a Welcome to AWS Wickr window appears on your new device.
