Installing Amazon WorkDocs Drive - Amazon WorkDocs

Installing Amazon WorkDocs Drive

You must be an administrator on your device to install Amazon WorkDocs Drive.

Amazon WorkDocs Drive is available for 64-bit versions of Windows 7, Windows 8, and Windows 10, plus Windows Server 2008 R2 SP1, Windows Server 2012 R2, and Windows Server 2016.

Amazon WorkDocs Drive for Windows also requires Microsoft .NET Framework 4.6.2 or later. You can download the latest framework from https://dotnet.microsoft.com/download/dotnet-framework.

Amazon WorkDocs Drive is available for macOS version 10.12 or later.

Amazon WorkDocs Drive isn’t supported on Apple silicon products.

To install Amazon WorkDocs Drive on the supported platforms

  1. Download Amazon WorkDocs Drive from https://amazonworkdocs.com/en/clients and follow the installation prompts.

  2. Open Amazon WorkDocs Drive. When prompted, enter the name of your Amazon WorkDocs site, user name, and password.

Note

macOS High Sierra 10.13 users might encounter this error message during installation: System Extension Blocked.

To unblock the installation, open System Preferences, choose Security & Privacy, then choose Allow.

To install Amazon WorkDocs Drive for macOS Big Sur on Intel machines

  1. Download Amazon WorkDocs Drive from https://amazonworkdocs.com/en/clients and follow the installation prompts.

  2. Open Amazon WorkDocs Drive. When prompted, enter the name of your Amazon WorkDocs site, user name, and password.

  3. Choose the WorkDocs Drive icon on the menu bar.

  4. In the WorkDocs Drive window, choose Open Drive in Finder. When prompted to update the system extension, choose Open Security Preference.

  5. In the Security Preferences window, choose the lock icon, enter your credentials, and choose Allow for System software from developer "AMZN Mobile LLC" has been updated.

  6. Restart the machine.