Amazon WorkMail
User Guide (Version 1.0)

Open a Full Access Mailbox

You can open all the folders in a mailbox for which your administrator has given you full access.

To open a full access mailbox

  1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.

  2. At the bottom of the navigation pane, choose Open other inbox.

  3. In the Open other folders dialog box, choose Name.

  4. For Address Book, select the owner of the mailbox to open, and choose OK.

  5. In the Open other folders dialog box, for Folder type, choose All.

The shared mailbox is now visible in the navigation pane.


The shared mailboxes are stored in your Amazon WorkMail web application profile. The next time you log in to the Amazon WorkMail web application, the opened mailboxes are still displayed.

If you receive a message saying "You have insufficient privileges to open this folder.", contact your administrator and ask them to grant you access.

To close a shared mailbox, open the context (right-click) menu for the shared mailbox, and then choose Close store.