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Amazon WorkMail
User Guide (Version 1.0)

Changing Amazon WorkMail Web Application Default Settings

You can change many of the default settings for the Amazon WorkMail web application.

To change the Amazon WorkMail web application default settings

  1. In the Amazon WorkMail web application, on the menu bar, choose Settings (gear icon).

  2. In the navigation pane, select the General tab, Email tab, Email Rules tab, Automatic response tab, or Calendar tab to update the settings as appropriate.

  3. Press the F5 key to refresh and activate the new settings.

General Settings

View mailbox usage and set your password, preferred language, and default address book from the General tab using the following settings.

Change password

To change your password, choose Change password, and then follow the instructions on the screen.

Note

If Amazon WorkMail is integrated with your corporate directory, you might have to change your password using Microsoft Windows or corporate password management tools.

Language

To change the language in which Amazon WorkMail is displayed, select a language from the list. To change your date format and time format, select a format from the list.

Mailbox Usage

Shows the current amount of storage space used. To reduce your mailbox size you can empty the Deleted Items folder, delete older messages, or delete messages with large attachments from your folders.

Address Book

To select a default address book, in Select Default Folder, select the address book to use.

The default address book is loaded when choosing Address book from the main menu bar or when selecting the To, Cc, or Bcc field when composing a new email.

Email Settings

Change email preview, formatting, font, and other options from the Email tab using the following settings.

Display preview pane

You can choose to view a preview of items to the right of the content pane or below the content pane. You can also choose to turn off the preview pane.

Note

Changing the view from the mail application using the View menu updates this Display preview pane setting.

Close email when responding

When this setting is off, if you open an email in a new tab, a new tab is opened next to the existing one when you reply to the email.

Format

You can compose new mails as Plain text or HTML.

Default font

Specifies the default font used in all new email messages.

Default font size

Specifies the size of the default font.

Always request a read receipt

Select this check box to automatically request read receipts for every message you send.

Respond to read receipt

Select whether Amazon WorkMail should always send a read receipt, never send a read receipt, or whether you should be prompted before sending a read receipt.

Signatures

You can create several signatures for different purposes. For example, you can create a signature for business and one for private use, or create a long signature one for new emails and a short signature for replies and forwards.

After you have created one or more signatures, you can (optionally) specify which one to use for new messages and which one to use for replies and forwards.

Email Rules Settings

Email rules can help you focus on important emails and keep your inbox tidy. Rules are stored on the server so that they can filter the mail before it arrives in your inbox.

You can create as many rules as you want and with each rule, you can set various conditions to trigger the rule. You can also set various follow-up actions after the rule has been triggered.

You can construct complex rules to deal with large email volumes or complex workflows.

To create a new email rule

  1. From the Email Rules tab, choose New.

  2. In the New email rule dialog box, define the rule.

You can set various conditions and actions that Amazon WorkMail performs on every message that meets the criteria you define.

Automatic Response Settings

Mark yourself in or out of the office from the Automatic Response tab. Specify the message that is sent automatically in reply to all incoming messages while you are away.

To prevent someone who is sending you several emails per day from getting a reply on each message, automatic responses are only sent one time to any specific email address. This also prevents a mail flood in case the person who sends you the email also has automatic responses turned on.

When Automatic response is enabled, and you sign on to the Amazon WorkMail web application, a warning message is shown to remind you that the Automatic response is set. The warming message prompts you to turn it off.

Calendar Settings

Set your calendar format, default reminder time, and other options using the following settings.

First day of the week

If your week starts on another day than Monday, you can set it to any other day using this setting. The calendar then always starts with this day.

First week of the year

Specify how the calendar should begin the year.

Start of workday, End of workday

Specify the part of the day that is marked as your workday. The calendar shows this time period in a slightly different color so you can easily see when an appointment or meeting is scheduled outside office hours. The default values for office hours are 8:30 - 17:30 (8:30 AM - 5:30 PM).

Calendar resolution

If your appointments frequently start at other times than each half or entire hour, or have a duration other than (multiples of) 30 minutes, then you can change this value to better fit your needs.

Note

Setting the value to less than 30 minutes makes the Amazon WorkMail web application zoom in on the calendar, so you scroll more when you are using a smaller screen.

View multiple calendars

Specify how multiple calendars should be displayed by default in the Calendar. Side-by-side displays all calendars next to each other. Overlay displays all calendars transparently on top of each other, where each calendar has its own color.

Note

This setting has no effect when you are only displaying one calendar.

Default reminder time

Specify how long before the start of the appointment the default reminder should occur. This setting can be overruled for any appointment by editing it manually in the calendar. The default is 15 minutes.

Default all-day appointment reminder time

Specify the reminder time that is automatically set when you create a new all-day appointment. The default is 18 hours. This setting can be overruled for any appointment by editing it manually in the calendar.