Amazon WorkMail
User Guide (Version 1.0)

Using Shortcut Keys with Amazon WorkMail

Shortcut keys are globally applicable and not specific to screen reader software. Keyboard shortcuts are disabled by default. To enable keyboard shortcuts, see Working with General and Email Settings.


For Mac, use Cmd instead of Ctrl.

Keyboard shortcuts for creating new items

  • Ctrl+Shift+A—New appointment

  • Ctrl+Shift+B—New meeting request

  • Ctrl+Shift+X—New item

  • Ctrl+Shift+C—New contact

  • Ctrl+Shift+D—New distribution list

  • Ctrl+Shift+F—New folder

  • Ctrl+Shift+M—New message (email)

Keyboard shortcuts for basic navigation

  • Ctrl+0...9—Switch between context such as inbox, calendar, etc.

  • Ctrl+Shift+1...9—Switch between different views

  • Ctrl+Shift+Arrow keys—Switch between tabs

  • Ctrl+Shift+L—Close tab

  • Alt+S—Open shared folder or store

Keyboard shortcuts applicable to all views

  • F5—Refresh

  • Enter—Open selected items

  • Delete—Delete selected items

  • Ctrl+A—Select all items

  • Ctrl+P—Print selected items

  • Ctrl+M—Open copy/move dialog

  • Alt+Shift+G—Print list


  • Ctrl+P—Print item

  • Ctrl+S—Save an item, such as a message, contact, etc.

  • Ctrl+Enter—Send an item, such as a message, meeting request, etc.


  • Ctrl+R—Reply

  • Ctrl+F—Forward

  • Alt+Shift+U—Toggle between read/unread

  • Alt+Shift+H—Toggle red flag/complete

  • Alt+Shift+Y—Reply all