Set Up PCoIP Zero Client for WorkSpaces - Amazon WorkSpaces

Set Up PCoIP Zero Client for WorkSpaces

PCoIP zero clients are compatible only with WorkSpaces bundles that are using the PCoIP protocol.

If your zero client device has firmware version 6.0.0 or later, your users can connect to their WorkSpaces directly. Otherwise, if the firmware is between 4.6.0 and 6.0.0, you must set up Teradici PCoIP Connection Manager for Amazon WorkSpaces and provide your users with server URIs to connect to their WorkSpaces through Teradici PCoIP Connection Manager for Amazon WorkSpaces.


PCoIP Connection Manager is no longer available on AWS Marketplace for deployment of new instances to new customers. Existing deployments of PCoIP Connection Manager will continue to function. Teradici will continue to support PCoIP Connection Manager for existing customers until April 13, 2021.

If your zero client firmware is not version 6.0.0 or later, you can get the latest firmware through a Desktop Access subscription at

For more information about working with PCoIP Connection Manager, see Deploying the PCoIP Connection Manager for Amazon WorkSpaces in the PCoIP Connection Manager User Guide.


In the Teradici PCoIP Administrative Web Interface (AWI) or the Teradici PCoIP Management Console (MC), make sure you enable Network Time Protocol (NTP). For the NTP host DNS name, use, and set the NTP host port to 123. If NTP isn't enabled, your PCoIP zero client users might receive certificate failure errors, such as "The supplied certificate is invalid due to timestamp."

For information about setting up and connecting with a PCoIP zero client device, see PCoIP Zero Client in the Amazon WorkSpaces User Guide. For a list of approved PCoIP zero client devices, see PCoIP Zero Clients on the Teradici website.

Thin clients aren't supported for use with Amazon WorkSpaces.