Step
Step signifies the criteria to be used for routing to an agent
Contents
- Expiry
-
An object to specify the expiration of a routing step.
Type: Expiry object
Required: No
- Expression
-
A tagged union to specify expression for a routing step.
Type: Expression object
Required: No
- Status
-
Represents status of the Routing step.
Type: String
Valid Values:
ACTIVE | INACTIVE | JOINED | EXPIREDRequired: No
See Also
For more information about using this API in one of the language-specific AWS SDKs, see the following:
