Weekly Incident report - AMS Accelerate User Guide

Weekly Incident report

This report provides the aggregated list of incidents along with its priority, severity and latest status, including:

  • Data on support cases categorized as incidents on the managed account

  • Incident information required to visualize the incident metrics for the managed account

  • Data on incident categories and remediation status of every incident

Both visualization and data are available for the Weekly incident report.

  • Visualization can be accessed through the AMS console in the account through the Reports page.

  • Dataset with the following schema, can be accessed through S3 bucket in the managed account.

  • Use the provided date fields to filter incidents based on the month, quarter, week, and/or day that the incident was created or resolved.

Field Name Dataset Field Name Definition
Report Datetime dataset_datetime The date and time the report was generated.
Account Id aws_account_id AWS Account ID to which the incident belongs.
Account Name account_name AWS account name.
Case Id case_id The ID of the incident.
Created Month created_month The month when the incident was created.
Priority priority The priority of the incident.
Severity severity The severity of the incident.
Status status The status of the incident.
Category yuma_category The category of the incident.
Created Day created_day The day when the incident was created in YYYY-MM-DD format.
Created Week created_wk The week when the incident was created in YYYY-WW format. Sunday to Saturday is counted as the beginning and end of a week. Week is from 01 to 52. Week 01 is always the week that contains the first day of the year. For example, 2023-12-31 and 2024-01-01 are in week 2024-01.
Created Quarter created_qtr The quarter when the incident was created in YYYY-Q format. 01/01 to 03/31 is defined as Q1, and so on.
Resolved Day resolved_day The day when the incident was resolved in YYYY-MM-DD format.
Resolved Week resolved_wk The week when the incident was resolved in YYYY-WW format. Sunday to Saturday is counted as the beginning and end of a week. Week is from 01 to 52. Week 01 is always the week that contains the first day of the year. For exmaple, 2023-12-31 and 2024-01-01 are in week 2024-01.
Resolved Month resolved_month The month when the incident was resolved in YYYY-MM format.
Resolved Quarter resolved_qtr The quarter when the incident was resolved in YYYY-Q format. 01/01 to 03/31 is defined as Q1, and so on.