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AWS Direct Connect
User Guide

Requesting Cross Connects at AWS Direct Connect Locations

After you have downloaded your Letter of Authorization and Connecting Facility Assignment (LOA-CFA), you need to complete your cross-network connection, also known as a cross connect. If you already have equipment located in an AWS Direct Connect location, contact the appropriate provider to complete the cross connect. For specific instructions for each provider, see the table below. Contact your provider for cross connect pricing. After the cross connect is established, you can create the virtual interfaces using the AWS Direct Connect console.

If you do not already have equipment located in an AWS Direct Connect location, you can work with one of the partners in the AWS Partner Network (APN) to help you to connect to an AWS Direct Connect location. For a list of partners in the APN with experience connecting to AWS Direct Connect, see APN Partners supporting AWS Direct Connect. You need to share the LOA-CFA with your selected provider to facilitate your cross connect request.

An AWS Direct Connect location provides access to AWS in the region it is associated with. You can establish connections with AWS Direct Connect locations in multiple regions, but a connection in one region does not provide connectivity to other regions.

Note

If the cross connect is not completed within 90 days, the authority granted by the LOA-CFA expires. To renew a LOA-CFA that has expired, you can download it again from the AWS Direct Connect console. For more information, see Downloading the LOA-CFA.

Asia Pacific (Tokyo)

Location How to request a connection
Equinix Osaka

(Equinix OS1)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix Tokyo

(Equinix TY2)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.

Asia Pacific (Seoul)

Location How to request a connection
LG U+ Pyeong-Chon Mega Center, Seoul Requests for cross connects can be made by submitting the LOA document to kidcadmin@lguplus.co.kr and center8@kidc.net.

Asia Pacific (Singapore)

Location How to request a connection
Equinix Singapore

(Equinix SG2)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Global Switch, Singapore Requests for cross connects can be submitted by contacting Global Switch at salessingapore@globalswitch.com.
GPX Mumbai Requests for cross connects can be submitted by contacting GPX at nkankane@gpxglobal.net.
iAdvantage MEGA-i, Hong Kong Requests for cross connects can be submitted by contacting iAdvantage at cs@iadvantage.net or by placing an order at iAdvantage Cabling Order e-Form.
Menara AIMS, Kuala Lumpur Existing AIMS customers can request a X-Connect order via the Customer Service portal by filling out the Engineering Work Order Request Form and contacting service.delivery@aims.com.my if there are any problems submitting the request.

Asia Pacific (Sydney)

Location How to request a connection
Equinix Sydney

(Equinix SY3)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Global Switch

(Global Switch SY6)

Requests for cross connects can be submitted by contacting Global Switch at salessydney@globalswitch.com.

NEXTDC Melbourne

(NEXTDC M1)

Requests for cross connects can be submitted by contacting NEXTDC at nxtops@nextdc.com.

Asia Pacific (Mumbai)

Location How to request a connection
GPX Mumbai Requests for cross connects can be submitted by contacting GPX at nkankane@gpxglobal.net.
Sify Rabale, Mumbai Requests for cross connects can be submitted by contacting Sify at aws.directconnect@sifycorp.com.

Canada (Central)

Location How to request connection
Allied 250 Front St W, Toronto Requests for cross connects can be submitted by contacting driches@alliedreit.com.
Cologix Montreal Requests for cross connects can be submitted by contacting Cologix at aws@cologix.com.
Netelligent Montreal Requests for cross connects can be submitted by contacting Netelligent at directconnect@netelligent.ca.

China (Beijing)

Location How to request connection
Sinnet Jiuxianqiao IDC Requests for cross connects can be submitted by contacting Sinnet at dx-order@sinnet.com.cn.

EU (Frankfurt)

Location How to request a connection
CE Colo, Prague Requests for cross connects can be submitted by contacting CE Colo at info@cecolo.com.
Equinix Amsterdam

(Equinix AM3)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix Frankfurt

(Equinix FR4 and FR5)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix Munich

(Equinix MU1 and MU3)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix Warsaw

(Equinix WA1)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
IPB, Berlin Requests for cross connects can be submitted by contacting IPB at kontakt@ipb.de.
Interxion Frankfurt Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion Madrid Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion Marseille Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion Stockholm Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion Vienna Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Interxion Zurich Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.
Telehouse Voltaire, Paris

(TH2)

Requests for cross connects can be submitted by creating a request at the Customer Portal.

Request type: DFM/SFM Layout/Connectivity/MMR Circuit Commissioning

EU (Ireland)

Location How to request a connection
Digital Realty (UK)

(Sovereign House and London Meridian Gate)

Requests for cross connects can be submitted by contacting Digital Realty (UK) at amazon.orders@digitalrealty.com.
Eircom Clonshaugh Requests for cross connects can be submitted by contacting Eircom at awsorders@eircom.ie.
Equinix London (Slough)

(Equinix LD4-LD6)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Interxion Dublin Requests for cross connects can be submitted by contacting Interxion at customer.services@interxion.com.

EU (London)

Location How to request connection

Digital Realty (UK)

(Sovereign House and London Meridian Gate)

Requests for cross connects can be submitted by contacting Digital Realty (UK) at amazon.orders@digitalrealty.com.
Equinix London (Slough)

(Equinix LD4-LD6)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.

South America (São Paulo)

Location How to request a connection
Terremark NAP do Brasil, Sao Paulo Requests for cross connects can be submitted by contacting Terremark at implementationbrasil@terremark.com.
Tivit Requests for cross connects can be submitted by contacting Tivit at aws@tivit.com.br.

US East (N. Virginia)

Location How to request a connection
165 Halsey Street, Newark Refer to the resources on http://www.165halsey.com/colocation-services/connectivity/ or contact operations@165halsey.com.
CoreSite 32 Avenue of the Americas, New York Requests for cross connects can be submitted by placing an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
CoreSite Northern Virginia

(CoreSite VA1 and VA2)

Requests for cross connects can be submitted by placing an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
Digital Realty, Atlanta

(ATL1 and ATL2)

Requests for cross connects can be submitted by contacting Digital Realty at amazon.orders@digitalrealty.com.
Equinix Ashburn

(Equinix DC1-DC6, and DC10-DC11)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix Dallas

(Equinix DA1-DA3, and DA6)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Lightower, Philadelphia Requests for cross connects can be submitted by contacting Lightower at awsorders@lightower.com.

US East (Ohio)

Location How to request a connection
Cologix COL2, Columbus Requests for cross connects can be submitted by contacting Cologix at aws@cologix.com.
Equinix Chicago

(Equinix CH1-CH2, and CH4)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
QTS Chicago Requests for cross connects can be submitted by contacting QTS at AConnect@qtsdatacenters.com.

AWS GovCloud (US)

Location How to request a connection
Equinix Silicon Valley

(Equinix SV1 and SV5)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.

US West (N. California)

Location How to request a connection
CoreSite One Wilshire and 900 North Alameda Requests for cross connects can be submitted by placing an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
CoreSite Silicon Valley

(CoreSite SV3 – SV7)

Requests for cross connects can be submitted by placing an order at the CoreSite Customer Portal. After you complete the form, review the order for accuracy, and then approve it using the MyCoreSite website.
Equinix Los Angeles

(LA3 and LA4)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.
Equinix Silicon Valley

(Equinix SV1 and SV5)

Requests for cross connects can be submitted by contacting Equinix at awsdealreg@equinix.com.

US West (Oregon)

Location How to request a connection
EdgeConneX, Portland, OR Requests for cross connects can be submitted by placing an order on the EdgeOS Customer Portal. After you have submitted the form, EdgeConneX will provide a service order form for approval. You can send questions to cloudaccess@edgeconnex.com.
Equinix Seattle

(Equinix SE2 and SE3)

Requests for cross connects can be submitted by contacting Equinix at support@equinix.com.
Pittock Block, Portland, OR Requests for cross connects can be submitted by email at crossconnect@pittock.com, or by phone at +1 503 226 6777.
Switch SUPERNAP 8, Las Vegas, NV Requests for cross connects can be submitted by contacting Switch SUPERNAP at orders@supernap.com.
TierPoint Seattle Requests for cross connects can be submitted by contacting TierPoint at sales@tierpoint.com.