AgentHierarchyGroups - Amazon Connect

AgentHierarchyGroups

A structure that defines search criteria for contacts using agent hierarchy group levels. For more information about agent hierarchies, see Set Up Agent Hierarchies in the Amazon Connect Administrator Guide.

Contents

L1Ids

The identifiers for level 1 hierarchy groups.

Type: Array of strings

Array Members: Minimum number of 0 items. Maximum number of 10 items.

Required: No

L2Ids

The identifiers for level 2 hierarchy groups.

Type: Array of strings

Array Members: Minimum number of 0 items. Maximum number of 10 items.

Required: No

L3Ids

The identifiers for level 3 hierarchy groups.

Type: Array of strings

Array Members: Minimum number of 0 items. Maximum number of 10 items.

Required: No

L4Ids

The identifiers for level 4 hierarchy groups.

Type: Array of strings

Array Members: Minimum number of 0 items. Maximum number of 10 items.

Required: No

L5Ids

The identifiers for level 5 hierarchy groups.

Type: Array of strings

Array Members: Minimum number of 0 items. Maximum number of 10 items.

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: