CreateLayout - Amazon Connect

CreateLayout

Creates a layout in the Cases domain. Layouts define the following configuration in the top section and More Info tab of the Cases user interface:

  • Fields to display to the users

  • Field ordering

Note

Title and Status fields cannot be part of layouts since they are not configurable.

Request Syntax

POST /domains/domainId/layouts HTTP/1.1 Content-type: application/json { "content": { ... }, "name": "string" }

URI Request Parameters

The request uses the following URI parameters.

domainId

The unique identifier of the Cases domain.

Length Constraints: Minimum length of 1. Maximum length of 500.

Required: Yes

Request Body

The request accepts the following data in JSON format.

content

Information about which fields will be present in the layout, and information about the order of the fields.

Type: LayoutContent object

Note: This object is a Union. Only one member of this object can be specified or returned.

Required: Yes

name

The name of the layout. It must be unique for the Cases domain.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 100.

Pattern: ^.*[\S]$

Required: Yes

Response Syntax

HTTP/1.1 200 Content-type: application/json { "layoutArn": "string", "layoutId": "string" }

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

layoutArn

The Amazon Resource Name (ARN) of the newly created layout.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 500.

layoutId

The unique identifier of the layout.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 500.

Errors

For information about the errors that are common to all actions, see Common Errors.

AccessDeniedException

You do not have sufficient access to perform this action.

HTTP Status Code: 403

ConflictException

The requested operation would cause a conflict with the current state of a service resource associated with the request. Resolve the conflict before retrying this request. See the accompanying error message for details.

HTTP Status Code: 409

InternalServerException

We couldn't process your request because of an issue with the server. Try again later.

HTTP Status Code: 500

ResourceNotFoundException

We couldn't find the requested resource. Check that your resources exists and were created in the same AWS Region as your request, and try your request again.

HTTP Status Code: 404

ServiceQuotaExceededException

The service quota has been exceeded. For a list of service quotas, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.

HTTP Status Code: 402

ThrottlingException

The rate has been exceeded for this API. Please try again after a few minutes.

HTTP Status Code: 429

ValidationException

The request isn't valid. Check the syntax and try again.

HTTP Status Code: 400

Examples

Request and Response example

This example illustrates one usage of CreateLayout.

{ "content": { "basic": { "moreInfo": { "sections": [ { "fieldGroup": { "fields": [ { "id": "created_datetime" }, { "id": "case_id" } ] } } ] }, "topPanel": { "sections": [ { "fieldGroup": { "fields": [ { "id": "status" }, { "id": "case_id" } ] } } ] } } }, "name": "testLayout" }
{ "layoutArn": "arn:aws:cases:us-west-2:[account_id]:domain/[domain_id]/layout/[layout_id]", "layoutId": "[layout_id]" }

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: